Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

ROHIT LODH

Summary

Result-oriented, smart, and motivated individual seeking a management position in an effort to utilize years of experience and skilled leadership in various domains of sales, marketing, hospitality, and entrepreneurship to increase productivity and quality of service.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Account Manager

Jivox
Bengaluru
10.2021 - Current

Primarily handled accounts of brands such as T-Mobile, JP Morgan, IBM, Signet Jewelers to run their campaigns using our platform for Dynamic Creative Optimization (DCO).

  • Understanding the brand requirements and outlining the strategy and creative setup with the necessary mapping documentation..
  • Coordinating with development and operations teams to align with the brand KPIs and timeline to deliver the best results.
  • Listening attentively to client feedback to create stronger relations and shape business.
  • Monitoring reports, performance or any anomalies on a regular basis.
  • Actively managed client requests, confirming full understanding before addressing concerns or troubleshoot problems.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used coordination and planning skills to achieve results according to schedule.

Admissions Officer

Great Learning
Bengaluru
08.2019 - 06.2021

Inside sales of online programs for Artificial Intelligence, Machine Learning and Data Science by The University of Texas at Austin

  • Responsible for entire sales life cycle: starting from engaging with the large volume of well‑qualified leads till the final conversion of closing the sale
  • Consulting and conducting interviews for applicants to shortlist them based on their eligibility criteria
  • Creating sales pitch and supporting documents including email templates and reports for all stages of complete sales cycle
  • Experience across markets ‑ worked on multiple products across global markets (US, GCC, Africa & APAC)
  • Trained/helped closing the deal by assisting team members in engaging and understanding the requirements of the client
  • Reviewed internal systems and organized training plans to address areas in need of improvement
  • Proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals
  • Exceeded and awarded repeatedly top sales consultant across multiple offerings and markets in two consecutive quarters
  • Sales revenue generated individually over 500K USD.

Entrepreneur

Nolen, ECR
Chennai
01.2019 - 07.2020

Starting and managing a resort property named 'Nolen Gur' near Mamallapuram equipped with six well‑furnished rooms, fully‑functional restaurant, pizzeria, pool area, air‑conditioned hall and open event arena

  • Business planning (Accommodation design and tariffs, menu planning and pricing, events, etc.)
  • Budgeting (Monitor cost‑effectiveness of operations, inventory control and personnel using quantitative data, offering feedback and making cuts where necessary)
  • Organization strategy ‑ (Standardizing of processes)
  • Operational management (Staffing and structuring of daily operations)
  • Marketing (Branding, logo design, website and social media presence, flyers, banners, ads etc.)
  • Event management (Creating experiences such as backpacking, live music, parties, office outings, corporate events, movie nights)
  • Accounting (Record monthly revenues and expenses
  • Purchasing, payment of bills and employee salaries.)

Ad Operations

C1X Adtech Pvt Ltd
Chennai
06.2017 - 08.2019
  • Extensive knowledge in RTB based online advertising, rich media ad implementation and web‑based applications
  • Responsible for coordinating with clients to understand the campaign goals & collecting all campaign prerequisites
  • Inventory analysis, forecasting and quality check
  • Maintained various online campaigns and web traffic on our
  • Demand‑Side and Supply‑side Platforms
  • Analyze campaigns and optimize to increase performance and revenue based on delivery and traffic
  • Performed tests on ad creative and ensured compliance to site specifications
  • Monitored all communication with clients and support teams
  • Prepared performance and sales revenue reports
  • Designing framework and writing content for websites
  • Creative design and business development strategies for products and services.

Guest Service Associate

ITC Grand Chola
Chennai
06.2015 - 08.2016
  • Responsible for firsthand information and guest services to customers arriving at 'Towers' Reception
  • Achieved 100% customer satisfaction for ‘From baggage to room and stay comfort’ for all consecutive quarters
  • Involved in connecting sales team with potential customers for banquet events and corporate bookings
  • Acted as crew coordinator and group coordinator for about 6 events
  • Other major activities handled on daily basis are: Cash management including Foreign Exchange, concierge, reservation, room control operations and management of check‑in and check‑out’s, other registration formalities
  • Guest relations and other ad hoc customer satisfaction duties as required
  • Personally recognized and reviewed on public forums such as TripAdvisor and the internal ‘Electronic Guest Comment Cards’.

Education

Bachelor of Science - Hotel & Catering Management

Asan Memorial College

Skills

Interpersonal Communicationundefined

Timeline

Account Manager

Jivox
10.2021 - Current

Admissions Officer

Great Learning
08.2019 - 06.2021

Entrepreneur

Nolen, ECR
01.2019 - 07.2020

Ad Operations

C1X Adtech Pvt Ltd
06.2017 - 08.2019

Guest Service Associate

ITC Grand Chola
06.2015 - 08.2016

Bachelor of Science - Hotel & Catering Management

Asan Memorial College
ROHIT LODH