Reliable Manager demonstrating high level of ownership and initiative. Robust experience in client relationship management. Gifted at working with all types of customer. Looking for a new role where hard work and dedication will be highly valued
Overview
9
9
years of professional experience
Work History
Manager, Loan Against Property
YES Bank
Delhi
09.2023 - Current
Prospecting new customers from the branch, references, and existing portfolio of LAP
Understanding the customer loan requirements
Analyzing the financial, banking, credit history, and property location for the feasibility of a loan
Understanding the strong areas of credentials shared by the customer for the smooth sanctioning of the loan
Negotiation on commercials and closing the deal smoothly with cross-sell
Manager, Loan Against Securities
YES Bank
Delhi
01.2022 - 09.2023
Prospecting for new customers via Branch RMs and the DSA channel
Understanding the customer requirement, and recommending solutions
Building relationships with customers on a regular basis for present needs and services
Selling cross-sell products like CASA, fixed deposits, insurance, and mutual funds
Deputy Sales Manager, Loan Against Securities
HDFC Bank
Delhi
07.2019 - 01.2022
Prospecting for new customers via branch RMs, customer visits to branches, and references from existing clients
Identifying and analyzing the customer portfolio, and presenting our product with benefits
Handling branches and virtual channel
Cross-sell products like CASA, and fixed deposits
Deputy Relationship Manager
American Express
Gurugram
07.2017 - 07.2019
Prospecting for new customers via existing leads, cold calling, and maximizing lead generation
Engaging with premium customers to build relationships for references
Acquiring new customers through consultative selling of cards via retail, corporate, and Venue sales
Identifying the customers needs and selling the most appropriate product
Sales and Business Development Manager
EduMentor
03.2017 - 07.2017
Prospecting for a new acquisition of coaching centers, schools, via reference and lead generation
Analyzing the market position and delivering the best prices for product
Identifying and analyzing the student's interests
Counseling students and pitching the appropriate courses
Managing the centers of North and West Delhi
Finance Trainee
Wipro
Gurgaon
02.2016 - 06.2016
Understanding the Implementation of Taxes
Planning for Central Sales Tax
Analyzing how taxation is important for tax optimization
Understanding the mismatch report and correct them
Preparing monthly reports of invoices
Education
MBA - Marketing & Finance
ICFAI Business School
Gurugram
01-2017
B.Com - Marketing & Finance
University Of Delhi
New Delhi
07.2015
Skills
Competitor research
Customer relationship management (CRM)
Sales techniques
Decision-making
Clear communication
Negotiation
Relationship building
Lead generation
Accomplishments
Achieved fast track promotion in American Express with outstanding achievement award.
Achieved PAN India top for consecutive 3 months in LAS