Rohit Masure
Navi Mumbai
Summary
Committed professional with extensive expertise in customer service and relationship management. Demonstrated capacity to optimize onboarding processes and elevate client satisfaction through strategic communication and adept problem-solving skills.
Overview
1
1
year of professional experience
Work History
Client Relationship Officer
Forehedge Marketing
Navi Mumbai
2025.06 - Current
- Streamlined customer onboarding processes to enhance initial impressions and retention rates.
- Greeted and assisted customers, cultivating positive interactions and experiences.
Sales Manager
Regenesys Business School
Navi Mumbai
2024.06 - 2025.01
- Collaborated with team members to identify sales opportunities and improve performance.
- Managed customer relationships to ensure satisfaction and repeat business.
- Established relationships with key clients, while maintaining existing customer base.
Education
BBA - Investment Banking
DY Patil University
Navi Mumbai Skills
- Customer service excellence
- Relationship management
- Team collaboration
- Effective communication
- Time management
- Attention to detail
Timeline
Client Relationship Officer
Forehedge Marketing
2025.06 - Current
Sales Manager
Regenesys Business School
2024.06 - 2025.01
BBA - Investment Banking
DY Patil University