ROHIT MONDAL
Supervisor
BURDWAN
Summary
Highly experienced and innovative eCommerce Retail expert with a superior record of Internet revenue generation and customer service. Adept at applying the most current creative visual techniques to optimize product visibility and attention. Able to work well independently and as part of an Internet business team.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Offering strong organizational and leadership capabilities, ready to learn and develop in operations environment. Brings ability to quickly grasp new concepts and apply problem-solving and process management skills. Ready to use and develop leadership and organizational skills.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Supervisor of Operations
Xpressbees Logistics
04.2024 - Current
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Reduced order processing time by consistently monitoring staff performance and providing constructive feedback.
- Ensured compliance with industry regulations regarding shipment labels, manifests, customs declarations for international shipments.
- Maintained accurate shipping documentation, streamlining outbound operations to avoid delays or errors in deliveries.
- Collaborated closely with inbound supervisors to ensure seamless coordination between departments for optimal workflow.
Data Entry Operator
Meraqui Venture Pvt Ltd
04.2021 - 04.2024
- Company Overview: Ajio (B2C) Reliance Retail Ltd
- Supervised 35 team members in a facility with 1,60,000 square feet of floor space
- Spearheaded 5S project that slashed wasted searching time by 20%
- Worked directly with materials handlers and suppliers to put most-needed parts on Kanban system
- Ajio (B2C) Reliance Retail Ltd
Back Office
Nenru Yuva Kendra Sangathan
06.2017 - 08.2019
- Company Overview: (NYKS)
- Formation of New youth clubs, activisation of defunct youth clubs
- Organizing NYKs regular and special programme with the help of Youth clubs
- (NYKS)
Education
Graduation -
Burdwan Raj College
04.2015 - 09.2019
Higher Secondary - undefined
Burdwan Nehru Vidya Mandir High School
05.2012 - 04.2015
Madhamik (Secondary) - undefined
Burdwan Nehru Vidya Mandir High School
03.2011 - 04.2012
Skills
Stock management
Timeline
Supervisor of Operations
Xpressbees Logistics
04.2024 - Current
Data Entry Operator
Meraqui Venture Pvt Ltd
04.2021 - 04.2024
Back Office
Nenru Yuva Kendra Sangathan
06.2017 - 08.2019
Graduation -
Burdwan Raj College
04.2015 - 09.2019
Higher Secondary - undefined
Burdwan Nehru Vidya Mandir High School
05.2012 - 04.2015
Madhamik (Secondary) - undefined
Burdwan Nehru Vidya Mandir High School
03.2011 - 04.2012
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