Rohit Narsing Khamitkar
Pune
Summary
Highly skilled IT professional with over 5 years of experience in providing technical support and solutions in Active Directory, OKTA SSO, Intune, JAMF, and Office 365 environments. Proficient in troubleshooting, system administration, and user support. Strong communication and problem-solving abilities, with a commitment to delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Sr.IT Associate II
Dentsu Aegis Network India Private Limited
09.2021 - Current
- ISP Management , Coordination and ticket raising for any downtime , link issue.
- Coordination with global Netops and cloud infrastructure team for any changes.
- Working on Service now Ticketing System.
- Preparing Windows and MAC system for new joiners.
- Hyper V SSO Integration
- Administration & Managing OKTA admin console
- Google Workspace, Vmware virtualization
- Active directory User , OU and contact.
- DNS, DHCP, Id rack , Server hardening
- Azure Ad , Aws basics , windows server administration, Linux bisics
- Managing and configuring and installing MAC system through JAMF console.
- MDM profile DEP & Non-Dep Devices of MAC
- Jamf connect, OS recovery of MAC through internet recovery mode
- Disk Encryption using File Vault, Managing Self-service portal through JAMF
- Zero-touch deployments using Apple Business Manager (ABM) and MDM
- Apple application installation and support on MAC
- Monitoring Mac end devices through Jamf such as Compliance, MDM profiles
- Managing On premises cameras and access control devices.
- Raising change request for infrastructure changes and presenting Infront of CAB
- Quick resolution and support to VIP user
- Managing the EUC Portal to enroll user and providing access to end user
- Installation, configuration, and administration of windows 10 &11enterprise
- Created and maintained internal documentation for recurring issues and solutions, enhancing support team efficiency.
System Administrator
Transparency Market Research Pvt Ltd.
11.2020 - 09.2021
System Administrator
Proaxim solutions
01.2019 - 10.2020
- Worked as System Administrator, with Contracted to Client: - Transparency Market research Pvt Ltd.
- Installation of all type of windows operating system ( Win 7,10, win 2012R2,2016, 2019)
- Install/configure in-house and 3rd party software. e.g. ERP Tally, MS Office, Adobe design software
- Management of Various design software network License and troubleshooting license issue.
- Administrating, configuring and troubleshooting of Microsoft Windows Servers 2008/2012/2016, Active directory, backup servers, networking devices, Hyper-V
- Working knowledge of Active Directory, such as creating users and groups in OU, creating mail Distribution lists, providing accesses to users and creating shared folder as per requirement.
- Antivirus Installation: Sophos Endpoint Protection.
- Monitoring security patch levels of the servers and Updating new windows patches on all servers.
- Management and creating virtual machines in Hyper-V ,Snapshot
- Administrating and troubleshooting Sophos SSLVPN client, Cisco WebEx meeting
- Resolving end user's problems in given SLA.
- Win 10 OS Deployment using WDS
- Configuring and managing NAS (Network Attached storage)
- Maintaining software inventory and Hardware inventory, vendor management.
- Group policy management
- WDS (Windows Deployment service)
- DHCP,DNS
Education
Bachelor in Computer Science -
Skills
- Windows administration
- Active Directory
- Virtualization technologies
- User support
- IT project coordination
- Problem solving
- Incident management
- IT procurement
- Microsoft certified solutions associate (MCSA) certificate
- Remote support
- Technical support
- Office 365 administration
- Mobile device management
- Azure active directory
- Intune device management
- IT infrastructure
- OKTA management
Personal Information
- Date of Birth: 09/09/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Cooking
- Swimming
Disclaimer
I hereby that the above-mentioned information is correct up to the best of my knowledge & I bear the responsibility for the above-mentioned.
Language Skills
- English
- Hindi
- Marathi
- Kannada
Education Certifications
- Microsoft Certified System Associate (MCSA 2016 Certified (70-740))
- Azure Fundamentals az 900
- CompTIA A+ & N+
- Bachelor in Computer Science (BCS)
Timeline
Sr.IT Associate II
Dentsu Aegis Network India Private Limited
09.2021 - Current
System Administrator
Transparency Market Research Pvt Ltd.
11.2020 - 09.2021
System Administrator
Proaxim solutions
01.2019 - 10.2020