ROHIT NEGI
Ghaziabad
Overview
7
7
years of professional experience
Work History
Management Trainee (French)
Genpact
09.2024 - Current
- Supervising and guidance of the Team through repartition of the daily workload among Team members and analysis of the Team analytics to identify improvement or focus areas.
- Maintaining systems and processes of property and casualty insurance contracts and documentations over complete Europe market in accordance with established framework.
- Onboarding, training and mentoring of new joinees ensuring smooth apprenticeship and improvement within Team culture.
- Person of contact with the primary stakeholders to ensure process updated and query resolutions.
- Auditor for high priority and new hires process claims.
- Communication and implementation of SOP as per guidelines received.
Senior Executive (French)
EXL Service Private Limited
11.2022 - 08.2024
- Responsible For Property Insurance Processes of Montreal, Canada.
- POC For the Underwriting Team and Broker Team.
- Trainer For the Processes Of 'Submission', 'Endorsement' And 'BOR Letters'
- Supervisor for the Quality control and Approval of Personal and Sensitive Data from the clients.
Senior Analyst (French)
AXA Business Service Private Limited
02.2021 - 09.2022
- Expert in Three processes related to Healthcare Insurance of Belgium.
- Responsible in Timely, Quantitatively and Qualitatively Treatment of Claims in Accordance with SLA Target.
- Trainer For the Processes Of 'AMBU', 'E-Billing' And 'AssurPharma'.
- POC For Query Handling for The AXA ABS Team (India)
Customer Service Representative (French)
Concentrix
10.2018 - 02.2019
- Was in charge of Customer Service-Related Queries for Amazon.fr
- Handled The Queries Within the agreed SLA.
- Provided fast and friendly support to our French Customers.
Education
10th -
Sarvodaya Bal Vidhyalaya
12th -
Sarvodaya Bal Vidhyalaya
Bachelor Of Science (B.sc) -
Indira Gandhi National Open University
New DelhiDelf A2 - French Language
Alliance Française De Delhi
B2 Level - French Language
Langma School Of Foreign Languages
Skills
- Rapid acquisition of knowledge
- Versatile work approach
- Familiar with MS Office applications
- Effective communication abilities
Personal Information
- Place of Birth: Uttarakhand
- Date of Birth: 18/08/94
- Gender: Male
- Nationality: Indian
Languages
French
English
Hindi
Hobbies and Interests
- Travelling
- Listening To Music
- Animal Lover
Accomplishments
- Best Team Member Award, AXA Business Private Limited, Q2 2021
- Best Team Member Award, EXL Service Private Limited, Q1 2023
Disclaimer
I hereby declare that the details and information given above are complete and true to the best of my knowledge.
Timeline
Management Trainee (French)
Genpact
09.2024 - Current
Senior Executive (French)
EXL Service Private Limited
11.2022 - 08.2024
Senior Analyst (French)
AXA Business Service Private Limited
02.2021 - 09.2022
Customer Service Representative (French)
Concentrix
10.2018 - 02.2019
12th -
Sarvodaya Bal Vidhyalaya
B2 Level - French Language
Langma School Of Foreign Languages
10th -
Sarvodaya Bal Vidhyalaya
Bachelor Of Science (B.sc) -
Indira Gandhi National Open University
Delf A2 - French Language
Alliance Française De Delhi
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