ROHIT NIDHI
Sr. Quality Analyst - ProdDev
Bengaluru
Summary
- 15 years and 6 months of experience in Software Quality Assurance (Functional and Technical), Product Management (Techno Functional) and team management in Banking and Financial Services.
- Experienced with quality assurance processes and driving continuous improvement. Utilizes strong analytical skills to identify and resolve product quality issues. Track record of effective collaboration and maintaining high standards of quality.
- Certified SAFe 5 Agilist and SAFe 5 Practitioner.
- Certified Foundations Associate (Oracle Cloud Infrastructure 2023)
- Understanding of OFSAA Platform and EPM Applications along with Server configurations and Installations.
- Experienced in resource planning, estimations, team management and work allocations.
- Experienced in Oracle Database and Data management.
- Expertise in all phases of SDLC & STLC including Requirement Analysis, Black/Gray Box Testing, System & Integration Testing, UAT Support.
- Experienced in customer discussions, defect management and root cause analysis.
Overview
15
15
years of professional experience
6
6
Certifications
Work History
Sr. Quality Analyst - ProdDev
Oracle Financial Services Software Ltd.
09.2017 - Current
- Delivered technical and functional product support, improving operational workflows. Ensured data management best practices to maintain high-quality information systems. Implemented quality assurance measures to uphold product reliability and performance. Engaged with stakeholders to resolve technical inquiries and improve service delivery.
- Participated in OFSAA EPM Applications projects, concentrating on Asset and Liability Management as well as Balance Sheet Planning.
- Sprint coordination from QA angle and team administration.
- OFSAA server configurations, servicing, and implementations.
- Data management and quality control.
- Oversee status reporting and coordinate meetings with multiple teams.
- Contributed to issue analysis within development team
- Coaching team members.
- Optimized quality assurance processes through creation of detailed test plans and checklists.
- Enhanced product quality through implementation of rigorous testing protocols and identification of improvement areas.
- Elevated customer satisfaction through execution of root cause analyses and implementation of corrective actions for reported issues.
- Addressed complex customer issues through comprehensive investigations, delivering resolutions that elevated overall satisfaction rates and brand reputation.
- Directed Quality Analyst team by defining expectations and offering support to achieve targeted outcomes in product performance
- Coordinated dialogue between product owners and developers to enhance feature clarity.
- Oversaw bug resolution, validated fixes, and assisted developers in addressing ongoing issues by offering QA insights.
- Maintained scripts and test cases aligned with current requirements.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Created automated test scripts to optimize handling of repetitive software testing functions.
Test Engineering Team Lead
Accenture Solutions Pvt. Ltd.
04.2010 - 09.2017
- Engaged with First Data Corporation, USA, and National Bank of Canada, Canada, within Quality Assurance capacity
- Contributed to multiple sectors including Mortgage and Payments in Finance domain.
- Performed requirement analysis to establish clear criteria for testing.
- Planned testing phases with structured test plans for optimal execution.
- Created, executed, and reviewed test cases to assess software functionality.
- Oversaw defect management processes for timely resolution of identified issues. Facilitated root cause analysis to drive continuous improvement in testing practices.
- Evaluating solution design and suggesting modifications based on identified gaps.
- Coordinated resource planning, prepared status reports, and managed meetings with onshore counterparts.
- Assisted development and test teams in analyzing issues and clarifying functionality from integration perspective while managing calls and discussions with client and supporting UAT.
- Acquired expertise in Settlement, Data Storage, and Client Management applications.
- Enhancing efficiency of manual test processes with shell scripting and SQL for back-end applications.
- Executing smoke tests verifying environment stability and readiness
Education
Master of Computer Applications - Computer Applications
R.N.S. Institute of Technology
Bengaluru, India 04.2001 -
Bachelor of Computer Applications - Computer Applications
Vivekananda Institute of Professional Studies
New Delhi, India05-2006
Skills
- Core Java (Basics)
- Shell scripting
- SQL
- Oracle Database
- JIRA
- Windows & Linux systems
- Requirements analysis
- Functional testing
- User acceptance testing
- Manual testing expertise
- Regression testing techniques
- Agile methodology
Certification
Timeline
Sr. Quality Analyst - ProdDev
Oracle Financial Services Software Ltd.
09.2017 - Current
Test Engineering Team Lead
Accenture Solutions Pvt. Ltd.
04.2010 - 09.2017
Master of Computer Applications - Computer Applications
R.N.S. Institute of Technology
04.2001 -
Bachelor of Computer Applications - Computer Applications
Vivekananda Institute of Professional Studies
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