Rohit Pahwa
Charkhi Dadri
Summary
My immediate objective is to attain a lead position in a respectable and process-oriented company. I would like to work for a company that puts equal emphasis on work product and human ethos. Alternatively, I intend to build a career with a leading corporate of creative environment, which will let me explore my potential fully, on a path leading to clients’ satisfaction. To obtain a challenging position in a reputed organization where I cause my technical skill and grow with the growth of the organization. Experienced in managing quality assurance processes to ensure compliance and continuous improvement. Demonstrated success in leading cross-functional teams and implementing robust quality control measures. Proven track record of enhancing operational efficiency and driving customer satisfaction.
Overview
17
17
years of professional experience
Work History
Senior Quality Manager
Vishakha Glass Private Limited
Mundra
05.2025 - Current
- Developed and implemented quality management systems for operational efficiency.
- Led quality assurance initiatives to enhance product safety and compliance.
- Trained and mentored staff on best practices in quality control procedures.
- Collaborated with cross-functional teams to resolve quality-related issues effectively.
- Analyzed data trends to identify areas for improvement in processes and products.
- Facilitated root cause analysis for non-conformities to prevent recurrence of issues.
- Provided technical support for external auditors during annual ISO 9001 certification audits.
- Performed root cause analysis and developed corrective action plans following customer complaints or non-conformances.
- Conducted internal audits of manufacturing processes to ensure adherence to quality system requirements.
- Maintained database of customer complaints, including resolution timeframes and corrective actions taken.
- Decided which products were defective and which ones were right.
- Monitored execution of testing activities, directing supervisors, inspectors, and floor workers according to testing specifications to gather accurate, useful data.
Quality Manager
Gerresheimer Neutral Glass & Allied Industries Pvt
Kosamba
09.2018 - 05.2025
- Directly responsible for outgoing quality level.
- Handling customer complaint management.
- Direct interaction with key customers, i.e. GSK, Troikaa, Akums, SBL, etc. To improve the quality and services of the product.
- Responsible for CAPA management with SAP, and mapping the effectiveness of CAPA.
- Responsible for in-process inspection, i.e. Auto inspection challenge, cavity-wise inspection, etc.
- Responsible for physical dimensions and physical tests of the product.
- Responsible for pre-dispatch inspections of the product.
- Responsible for achieving quality KPIs, customer complaints, customer complaint rate, and hardware.
- Preparing the limit samples of each product for panoply defect. and adhering to shopfloor guidelines.
- Participating in customer audits and visits.
- Responsible for reselection activities for premium customers, and arranging readiness of materials according to customer requirements.
- Responsible for the incoming inspection of packaging material.
- Trained staff on quality assurance procedures and best practices.
Senior Executive
Piramal Glass Limited
Jambusar
12.2012 - 09.2018
- Handling customer complaints.
- Monitor SQC failure rates and in-process inspection reports.
- Manpower handling (company and contract).
- Training to understand employees.
- To monitor percentage lot rejection monthly.
- Monitor GMP and GDP practices in the plant.
Senior quality inspector
Hinustan National Glass Limited
Bahadurgarh
02.2009 - 12.2012
Education
B tech - Mechanical Engeneering
Karnataka State Open University
Mysuru, IN-KA 08.2010 - 2012
Diploma of Higher Education - Ceramic Techanology
HBTE
Jhajjar, 127306 07.2005 - 2008
Skills
- Manufacturing improvement strategies
- Agile approach
- Labour optimisation
- QC tools
- Microsoft office suite proficiency
- Quality and risk assessment
- Total quality management
- Six Sigma Methodologies
- ISO standards proficiency
- Production schedule and plan
- [Product] inspections
- Statistical process control
- Troubleshooting specialist
Hobbies and Interests
- I love to play physical activies with my children.
- Cricket & Badminton
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Senior Quality Manager
Vishakha Glass Private Limited
05.2025 - Current
Quality Manager
Gerresheimer Neutral Glass & Allied Industries Pvt
09.2018 - 05.2025
Senior Executive
Piramal Glass Limited
12.2012 - 09.2018
B tech - Mechanical Engeneering
Karnataka State Open University
08.2010 - 2012
Senior quality inspector
Hinustan National Glass Limited
02.2009 - 12.2012
Diploma of Higher Education - Ceramic Techanology
HBTE
07.2005 - 2008