Rohit Pahwa
VP Operations Hospitality & Events
N7-103, Paras Irene , Sector 70a,Gurugram
Summary
Results-oriented leader with over 17 years of experience in the hospitality and event industry, specializing in sales and operations. Committed to customer service excellence, leveraging extensive expertise to create exceptional guest experiences and foster loyalty. Proven track record in building strong, high-performing teams and implementing innovative strategies that drive revenue growth. Passionate about enhancing operational efficiency and delivering outstanding results in fast-paced environments.
Overview
18
18
years of professional experience
Work History
VICE PRESIDENT OPERATIONS (HOSPITALITY AND RETAIL)
GURNOOR HOSPITALITY
10.2021 - Current
- Delivers expert advice to business owners in retail and hospitality industries.
- Created and maintained detailed standard operating procedures.
- Conducted interviews to assess candidate qualifications.
- Coordinated with teams to optimize workflow and enhance productivity.
- Managed procurement and contracts for job work.
- Provided legal assistance to maintain regulatory adherence.
- Oversaw operations to ensure seamless execution and client satisfaction.
VICE PRESIDENT OPERATIONS (EVENTS AND HOSPITALITY)
MOTOZIEL PVT.LTD (A UNIT OF STEELBIRD HELMETS)
07.2018 - 08.2020
- Developed innovative event strategies and concepts.
- Managed financial planning and billing.
- Facilitated vendor communications and agreements.
- Brokered sponsorship contracts.
- Directed brand growth initiatives and communication plans.
- Formulated questionnaires to evaluate event success.
ASST. VICE PRESIDENT OPERATIONS (HOSPITALITY)
ITS HOSPITALITY
01.2014 - 06.2018
SR. MANAGER OPERATION & MARKETING
24/7 HOSPITALITY
07.2011 - 12.2013
OPERATION MANAGER
BERCO’S MELODY HOUSE
02.2011 - 06.2011
OPERATIONS & MARKETING HEAD
MOCHA- COFFEES AND CONVERSATIONS
02.2009 - 01.2011
BAR MANAGER
FORT CHANDARGUPT
09.2008 - 01.2009
MANAGER ASSISTANT (BAR)
RAMADA JAIPUR
03.2008 - 08.2008
BAR TENDER
THE BRISTOL HOTEL
07.2007 - 01.2008
Education
MBA - INDIAN BUSINESS ENVIRONMENT AND MARKETING MANAGEMENT
MAHARISHI DAYANAND UNIVERSITY
RohtakFOUR YEAR DEGREE PROGRAMME - BACHELOR OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY
GYAN VIHAR SCHOOL OF HOTEL MANAGEMENT
JaipurSkills
GUEST SERVICE
JOB-RELATED OPERATIONAL
FLEXIBILITY
ORGANIZATIONAL & MULTITASKING
CREATIVE PROBLEM SOLVING
AUTONOMY & ACCOUNTABILITY
SELF-AWARENESS & LIFE-LONG LEARNING
EVENT & PROJECT PLANNING AND MANAGEMENT
COMPLIANCE TRAINING
CURRICULAR ACTIVITIES
Awarded with the letter of appreciation from Mr. Sudhanshu Sharma (Director Gyan vihar University Jaipur) for Active Participation in Food festival held in Jawahar Kala Kendra Jaipur. Actively participated in the Chef’s team in the college at the time of arrival of guest visit to the institute.
Training
- Been on a cross support to Ramada , Chandigarh for 30 days
- Been Under gone cross exposure training to Ramada Mumbai for 30 days.
- Completed industrial training of 22 weeks at The Bristol Hotel, Gurgaon.
- Completed Bartending diploma course from growth hunt India foundation, New Delhi.
- Under gone 30 days summer training at RAMBAGH PALACE (STEAM BAR ), JAIPUR
- Vocational training (BAR) at SAMRAT HOTEL, Delhi for 45 days.
INDUSTRIAL VISITS
- SULA VINEYARDS NASIK IN 2005 NASHIK, MAHARASHTRA
- CHATEAU INDAGE VINEYARDS IN 2005 NARAYANGAONBHORWADI , MAHARASHTRA
Timeline
VICE PRESIDENT OPERATIONS (HOSPITALITY AND RETAIL)
GURNOOR HOSPITALITY
10.2021 - Current
VICE PRESIDENT OPERATIONS (EVENTS AND HOSPITALITY)
MOTOZIEL PVT.LTD (A UNIT OF STEELBIRD HELMETS)
07.2018 - 08.2020
ASST. VICE PRESIDENT OPERATIONS (HOSPITALITY)
ITS HOSPITALITY
01.2014 - 06.2018
SR. MANAGER OPERATION & MARKETING
24/7 HOSPITALITY
07.2011 - 12.2013
OPERATION MANAGER
BERCO’S MELODY HOUSE
02.2011 - 06.2011
OPERATIONS & MARKETING HEAD
MOCHA- COFFEES AND CONVERSATIONS
02.2009 - 01.2011
BAR MANAGER
FORT CHANDARGUPT
09.2008 - 01.2009
MANAGER ASSISTANT (BAR)
RAMADA JAIPUR
03.2008 - 08.2008
BAR TENDER
THE BRISTOL HOTEL
07.2007 - 01.2008
MBA - INDIAN BUSINESS ENVIRONMENT AND MARKETING MANAGEMENT
MAHARISHI DAYANAND UNIVERSITY
FOUR YEAR DEGREE PROGRAMME - BACHELOR OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY
GYAN VIHAR SCHOOL OF HOTEL MANAGEMENT