

B.Tech graduate in Computer Science and Engineering with 1 year of professional experience at Infosys. A motivated and adaptable individual with strong problem-solving skills, always eager to learn, embrace new challenges, and adapt to emerging technologies. Enjoys working in collaborative environments and continuously developing new skills.
● Delivered technical support to international clients, ensuring timely resolution of Microsoft Azure-related issues.
● Troubleshot and resolved cloud service, account access, configuration, and infrastructure-related issues.
● Supported customers with Microsoft technologies and incident management, enhancing user experience through effective technical query resolution.
● Collaborated with backend and engineering teams to diagnose and resolve complex issues, improving service reliability.