Timeline
Work History
Overview
Education
Skills
Summary
Generic
Rohit Patil

Rohit Patil

IT ENGINEER
Ahmedabad,GJ

Timeline

Product Support Engineer

Panamax Infotech
07.2024 - Current

DevOps Engineer

Adopt net tech Ltd
06.2023 - 07.2024

Bachelor Of Technology - Computer Science Engineering

Vikrant Group of Institutions
2019 - 2023

Work History

Product Support Engineer

Panamax Infotech
07.2024 - Current
  • Optimized product performance with timely software updates and patches, ensuring seamless operation for endusers.
  • Assisted in the creation of knowledge base articles and FAQs, making it easier for customers to find answers independently while reducing ticket volume for the support team.
  • Resolved system and customer issues by troubleshooting and providing effective solutions.
  • Respond to manufacturer inquiries and requests related to product performance using Dealer Support Network (DSN).
  • Collaborated with cross-functional teams to identify and resolve complex technical problems.

DevOps Engineer

Adopt net tech Ltd
06.2023 - 07.2024
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.
  • Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
  • Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
  • Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
  • Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Education

Bachelor Of Technology - Computer Science Engineering

Vikrant Group of Institutions
Indore
2019 - 2023

Skills

  • Training and mentoring
  • Software installation
  • Product testing
  • Hardware support
  • Linux and Unix familiarity
  • Advanced SQL queries

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Rohit PatilIT ENGINEER