Sr Manager
Flyhomes Residential India Pvt Ltd
Mumbai
07.2021 - 11.2022
- Managing Team of US Mortgage Origination and Underwriting of FHA, VA & Conventional loans for “Flyhomes Mortgage Inc”
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities
- Recommended and implemented successful strategies to maximize revenue
- Implemented and developed operational standards, policies and procedures
- Performed tasks central to program progress, including scheduling, budgeting and accounting, and resource management
- Communication & coordinated with management, stakeholders and project team members
- Developed and implemented new filing systems to improve organizational efficiency and productivity
- Provide assistance, quality control monitoring, and training to develop underwriting processes for back up personnel
- Ensure all process level SLAs with regards to Productivity, Accuracy, Turn Times, Staffing, etc
- Propose technology team to automate the system for process improvement opportunities
- Provided strong leadership to enhance team productivity and morale
- Develop and administer new-hire and specific job function training
