Rohit Pawar
Mumbai
Summary
A dynamic professional with nearly more than 10 years of experience in:
CRM, Credit Collection Operations, Documentation & Reporting, MIS & Data Visualization, Credit Verification & Recoveries, Operations
Analytical and quality-oriented professional with an eye for detail to improve business performance and decision making.
Expertise in performing end – to – end transaction processing while ensuring accuracy & integrity of data.
Resourceful in analyzing, interpreting & modelling data to identify patterns & solutions while drawing relevant conclusions from the reports and providing the same to senior management for critical decision making.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Executive CRM
Ajmera Realty & Infra India Limited
Mumbai
04.2022 - 03.2023
- Preparing Collection Projections, Sales MIS, Outstanding ageing report Weekly/Monthly as per management requirement
- Preparing Agreement and Registration MIS Report on every week /Month
- Documentation after sales such as Allotment letters, Generation of demand letters, issuance of payment receipts
- Conducting follow up with Customer and payment reconciliation & TDS payment support
- Coordination with all banks/NBFC for Home Loan sanctions and disbursement.
- Cancellation, refund process/Brokerage Invoice process
- Coordinating with internal departments viz. Projects Legal team, Accounts, Engineering Dept., Admin etc. and ensuring smooth functioning of the team
- Ensuring client queries resolved within timelines and address escalations.
- Backup support to internal sales team to providing daily reports on inventory / flat status.
Senior Manager Collection
360 Realtors LLP
Mumbai
09.2018 - 03.2022
- Handling Collection in Pune, Goa, Bangalore, Hyderabad Region.
- Conducting follow ups with Developers for collecting overdue/long outstanding accounts & TDS Certificates
- Issuing invoices & debit notes, conducting follow ups on Collection and reconciliation
- Reviewing delinquent Developer accounts to control recovery operations
- Conducting follow ups with Developer & Customer for Agreement Registration & payments.
- Preparing & maintaining MIS, Outstanding Aging reports on monthly basis
- Conducting Training and guidance activity for team
- Assist in accounts & CRM team to becoming GST-compliant is creating correct invoices.
- Escalate defaulter Retail Developer to initiate Legal for pending dues more than 6 Months old.
Executive Credit Administrative (Collection
R City Mall (Runwal Developers Pvt. Ltd.)
Mumbai
12.2014 - 02.2018
- Conducting follow ups with customers for collecting overdue/long outstanding accounts
- Issuing invoices & debit notes, conducting follow ups on collections & conducting credit analysis
- Reviewing delinquent customer accounts to control recovery operations
- Analyzing customers report (Sales, Stock, Promotional period sales) to generate maximum revenue as per Lease agreement
- Preparing & maintaining MIS, Outstanding Aging reports from ERP for review with senior Management to avoid bad debt and over dues, legal issue (Recovery from legal court matter)
- Liaising with Leasing, Legal Team or Top Management for renewal of lease agreement, exit from business and waiver to the customer
- Reconciled customer accounts on a quarterly basis; ensured NIL overdue beyond 90 days outstanding
- Received employee of the month for the month of Aug 15 & significant performance and outstanding achievement awards for the Q3 of 2015-16 and in Dec – 17 highest revenue collection of Rs – 21.58 cr. since inception of Mall/business which resulted in increased profitability of the company
Senior Executive (Credit Control / Collection)
India World Technologies Private Ltd. (India Homes)
Mumbai
02.2012 - 11.2014
- Managed credit control and collection functions including collection of brokerage from developers, credit checks, documentation & sign offs of MOUs, follow ups till realization of accounts & so on
- Liaised with internal and external auditors to obtain collection related records & resolve related queries
- Documented & presented aging statement, monthly projection and collection statements to the management
- Planned day-to-day collection activities , conducted follow ups and reported outstanding collection forecast for the month
- Reviewed critical receivables for dispute resolution and ultimately reducing accounts receivable TAT
- Coordinated with developer during empanelment to understand the creditworthiness
- Reviewed MOUs with developer & obtained approvals on the same
- Supervised internal / external (Verbal / E-mails) communication for entire collection activities
- Followed up with customers to file supporting documents and process brokerage invoices for due payment on critical A/c
Executive Sales Officer – Home Loan & Mortgage
ICICI Bank Ltd
Mumbai
09.2010 - 01.2012
Sales & Investment Advisor
Bluechip Corporate Investment Center
Mumbai
02.2010 - 09.2010
Accountant & Administrator
Techno Comp
Mumbai
05.2008 - 01.2010
Education
Data Analytics & Data Scientist Master’s Program From Simplilearn in Collaboration With IMB - Data Analytics & Data Scientist
Simplilearn in Collaboration With IMB
Bangalore03-2023
PG Diploma in Advance Business Management - Accounting And Finance
Welingkar Institute of Management Development
Mumbai12-2016
B. Com - Accounting And Finance
Rajarshi Shahu College
Mumbai10-2007
Skills
- Learning Python, MySQL, Machine Learning, Statistics, Microsoft Power BI, Tableau, Pandas, MatplotLib, Seaborn, Scikit Learn, R Programming, Deep Learning
- Sound knowledge of MS Office , Advance Excel, Tally 72, ERP Farvision & Internet Applications
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Certification
Shahu Science,Data Science with Python
PG Diploma in Advance Business Management from Welingkar Institute of Management Development & Research
References
References available upon request.
Timeline
Senior Executive CRM
Ajmera Realty & Infra India Limited
04.2022 - 03.2023
Senior Manager Collection
360 Realtors LLP
09.2018 - 03.2022
Executive Credit Administrative (Collection
R City Mall (Runwal Developers Pvt. Ltd.)
12.2014 - 02.2018
Senior Executive (Credit Control / Collection)
India World Technologies Private Ltd. (India Homes)
02.2012 - 11.2014
Executive Sales Officer – Home Loan & Mortgage
ICICI Bank Ltd
09.2010 - 01.2012
Sales & Investment Advisor
Bluechip Corporate Investment Center
02.2010 - 09.2010
Accountant & Administrator
Techno Comp
05.2008 - 01.2010
Data Analytics & Data Scientist Master’s Program From Simplilearn in Collaboration With IMB - Data Analytics & Data Scientist
Simplilearn in Collaboration With IMB
PG Diploma in Advance Business Management - Accounting And Finance
Welingkar Institute of Management Development
B. Com - Accounting And Finance
Rajarshi Shahu College
Shahu Science,Data Science with Python
PG Diploma in Advance Business Management from Welingkar Institute of Management Development & Research
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