Rohit Pawar
Mumbai,MH
Summary
Dedicated Team Leader Driving Collaborative Excellence, Strategic Planning, and Continuous Improvement. Proven Track Record in Inspiring Team Success, Resolving Complex Issues, and Fostering Positive Work Culture. Proficient in Managing Operations, Project Timelines, and Resource Optimization. Skilled in Mentorship, Conflict Resolution, and Performance Evaluation. Committed to Aligning Team Goals with Organizational Objectives and Promoting Continuous Evolution.
Overview
10
10
years of professional experience
Work History
Team Leader
ACCENTURE SOLUTIONS PVT. LTD
07.2016 - Current
- Enhances team productivity through streamlined processes and performance monitoring.
- Maintains accurate databases for informed decision-making and analysis.
- Manages projects efficiently, optimizing timelines and resources.
- Develops improvement plans that align with organizational objectives.
- Communicates expectations and deliverables clearly to empower team success.
- Manages leave requests and operational coverage to maintain efficiency.
- Provides comprehensive training and mentorship to enhance team capabilities.
- Ensures adherence to procedures and quality standards for optimal outcomes.
- Conducts thorough performance evaluations and supports team development.
- Effectively manages team operations during leader absences, ensuring continuity.
- Drives actionable changes based on feedback, promoting continuous evolution.
- Aligns team goals with broader organizational objectives through collaboration.
- Sets clear performance expectations and provides constructive feedback for growth.
- Establishes clear communication channels for seamless information flow.
- Resolves conflicts constructively, nurturing a harmonious work environment.
- Inspires and motivates team members through effective coaching and connection.
- Handles customer escalations and complex resolutions with confidence.
- Provides insightful contributions to management decisions and strategic planning.
- Cultivates a culture of knowledge sharing and retention within the team.
- Manages team expectations and project SLAs with precision.
- Sets and maintains high standards, fostering a culture of continuous improvement.
- Collaboratively engages with team members of diverse backgrounds and working styles.
Senior Executive
Capita (India) Pvt Ltd
07.2014 - 05.2016
- Employed at Prudential as an Insurance Executive in the Servicing and Claims Department.
- Responsibilities included processing complete settlements on income , drafting letters and providing comprehensive policy value details to policyholders & updating Non-Prudential trusts.
- Proficient in Capsil, Lotus Notes, Microsoft Word, Work Smart, Microsoft Outlook, and Microsoft Excel.
- Conducting verification of money laundering documents.
- Verifying KYC documents such as passports, driving licenses, and utility bills (electricity, water, cooking gas).
- Authenticating photo IDs and client signatures.
Education
Bachelor of Commerce -
R.D National College
06.2014
Skills
- Special Projects
- Team Management Understanding
- Strength Optimization
- Strategic Vision
- Problem Solving
- Team Building
- Documentation And Reporting
- Overtime Management
- Data Analysis
- Effective Communication
- Process Improvement
- Continuous Improvement
Personal Information
Marital Status: Married
Timeline
Team Leader
ACCENTURE SOLUTIONS PVT. LTD
07.2016 - Current
Senior Executive
Capita (India) Pvt Ltd
07.2014 - 05.2016
Bachelor of Commerce -
R.D National College
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