ROHIT PRAJAPATI

Betul Bazar,MP

Summary

Customer service professional with background in debt collection. Scrutinises financial data to create achievable repayment plans. Solid investigation skills and policy knowledge with diplomatic communication style.

Overview

years of professional experience

Work History

Collections Agent

Sahara India

02.2021 - 12.2022

Contacted delinquent borrowers to facilitate loan repayments, achieving a recovery rate of [X]%.
Developed personalized payment plans based on borrowers’ financial situations to encourage timely repayments.
Maintained comprehensive records of all interactions, ensuring accurate reporting and compliance.
Collaborated with legal teams to address accounts requiring escalated collection efforts.

Education

Bachelor of Science - Biological Sciences

Barkatullah University Bhopal

Betul

03-2018

High School Diploma -

M.p Board

Betul

03-2014

Skills

Debt Recovery Techniques
Customer Relationship Management

Effective Negotiation
Compliance with Regulations

Timeline