ROHIT PRATAP
Chennai
Summary
With over 5 years in sales, I’m deeply committed to adding real value to my clients business. My approach is always about building strong relationships, understanding unique client needs, and delivering tailored solutions that drive results. Having said that I’m also passionate about continually refining my skills and staying ahead of industry trends to bring the best insights and strategies to my every client interaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Executive
Freshworks Technologies Pvt Ltd
Chennai
12.2023 - 11.2024
- Managed a steady stream of inbound leads, quickly qualifying, and prioritizing high-potential prospects.
- Responded promptly to inbound inquiries, delivering timely, and informative responses to keep leads engaged.
- Adopted a consultative approach to identify and solve clients’ challenges, helping to convert leads more effectively.
- Maintained and organized a high-volume pipeline of inbound leads using CRM tools, tracking progress from lead entry to deal closure.
- Regularly updated the status and outcomes of inbound leads, ensuring accurate forecasting and reporting for the team.
- Partnered with presales and customer success teams to streamline the handoff of inbound leads, and provide a cohesive client experience.
Team Lead - Business Development
AugRay Pvt Ltd
Chennai
01.2020 - 09.2023
- Improved customer satisfaction scores by 15%.
- Boosted client engagement by tailoring product offerings, resulting in a 25% increase in customer retention.
- Cultivated and maintained relationships with 4 or more clients, leading to a 50% growth in repeat business and referrals.
- Mentored a sales team of four representatives, leading to a collective 25% increase in monthly sales targets.
- Collaborated cross-functionally with various departments, resulting in the successful execution and achievement of business goals.
Business Development Executive
Flinto Learning Solutions
Chennai
01.2019 - 01.2020
- Fostered relationships across levels, resulting in a 25% boost in client satisfaction, and a 20% increase in referral business.
- Independently generated 15+ opportunities and conducted presentations, directly leading to a 15% increase in successful deals with regional sales heads.
- Surpassed sales targets by 15% through new client acquisitions, and a 10% growth in revenue from existing customers.
- Conducted over 200 follow-up interactions, ensuring a 25% rise in lead conversion, and maintaining strong client relationships.
Education
M.Sc - International Business Management
Edinburgh Napier University
Edinburgh 01.2018
Bachelor of Commerce -
SRM University
Chennai01.2016
Skills
- Managing client relationships
- Negotiation
- Communication
- Collaboration
- Decision-making
- Account management
Accomplishments
- Achieved a quarterly target attainment of 104% in 2024 Q3.
- Highest number of new business closed in 2024 Q3.
- Drove revenue of $1,22,000.
- Won the award for best sales performer for 2021 Q3.
- Expanded businesses overseas.
- First employee to achieve the milestone of making successive deals for a week in September 2019.
- Closed a deal of nearly six figures in the first month of my career.
Certification
Sales Growth
Cornell University ; 2022
Business Analysis
Fhyzics Business Consultants ; 2019
Timeline
Account Executive
Freshworks Technologies Pvt Ltd
12.2023 - 11.2024
Team Lead - Business Development
AugRay Pvt Ltd
01.2020 - 09.2023
Business Development Executive
Flinto Learning Solutions
01.2019 - 01.2020
M.Sc - International Business Management
Edinburgh Napier University
Bachelor of Commerce -
SRM University
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