ROHIT PUNDIR
Dehradun,India
Summary
An accomplished Reliable and dedicated Delivery Driver with over five years of experience in food delivery, courier services, and logistics operations across India and Kuwait. Proven ability to manage high-volume deliveries with exceptional time management, GPS-based route optimization, and a strong focus on safety and customer satisfaction. Holds valid Indian and Kuwaiti driving licenses with a clean driving record. Known for professionalism, integrity, and adaptability in fast-paced, customer-facing environments.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Motorcycle Delivery Driver
Fast Lane Consumer Deliveries Company (Talabat)
Kuwait City
2022.01 - 2026.06
- Execute timely motorcycle-based food and consumer goods deliveries across assigned zones. Ensure adherence to delivery schedules and service-level agreements.
- Utilize GPS navigation tools for optimal route planning and reduced delivery time. Perform pre-trip and post-trip vehicle safety inspections. Maintain compliance with Kuwait traffic laws and road safety regulations.
- Handle food orders with care to preserve quality and hygiene standards. Verify order accuracy before dispatch and customer handover.
- Communicate effectively with customers regarding delivery status and delays. Maintain professional conduct and brand representation during customer interactions.
- Manage cash-on-delivery and digital payment transactions accurately. Resolve delivery-related issues promptly and escalate when required. Coordinate with dispatch and restaurant partners for order readiness.
- Maintain accurate delivery records and transaction documentation. Ensure proper use of delivery bags and temperature control equipment.
- Follow company policies, procedures, and operational guidelines. Adapt quickly to high-volume delivery demands during peak hours. Maintain high customer satisfaction ratings through service excellence.
Delivery Executive
Zomato Hyperpure Logistics
Dehradun, INDIA
2022.01 - 2022.06
- Ensure 100% adherence to scheduled delivery timelines. Utilize GPS and navigation tools to optimize delivery routes. Perform pre-trip and post-trip vehicle inspections for safety.
- Comply with local traffic laws and company safety policies. Maintain the quality and integrity of food and grocery items during transit. Verify order accuracy before dispatch and upon customer handover.
Courier Delivery Driver
Delhivery Ltd.
Haridwar, INDIA
2021.03 - 2021.12
- Utilize GPS and mapping tools for efficient route planning. Conduct pre-trip and post-trip inspections of delivery vehicles. Comply with traffic laws, road safety, and company policies.
- Verify parcels for accuracy before dispatch and delivery. Communicate proactively with customers regarding delivery updates. Manage cash-on-delivery and digital payment transactions accurately.
- Resolve delivery issues, discrepancies, and escalate when necessary. Coordinate with dispatch teams for smooth order flow.
- Maintain detailed delivery logs and customer transaction records. Ensure safe handling and transport of parcels. Follow company packaging, handling, and safety standards.
Bike Delivery Rider
Amazon Flex (Third-Party Partner)
Dehradun, INDIA
2020.06 - 2021.02
- Execute timely delivery of e-commerce packages across assigned routes. Ensure adherence to scheduled delivery timelines and targets.
- Utilize GPS and navigation apps for efficient route planning. Conduct pre-trip and post-trip vehicle inspections for safety. Comply with local traffic regulations and company safety policies.
- Verify packages for accuracy and condition prior to delivery. Communicate proactively with customers regarding delivery status. Handle cash-on-delivery and digital payment transactions accurately.
Food Delivery Rider
Swiggy Instamart
Dehradun, INDIA
2019.08 - 2020.05
- Comply with traffic laws and Swiggy safety policies. Verify order accuracy before dispatch and customer handover. Communicate professionally with customers regarding delivery updates.
- Handle cash-on-delivery and digital payment transactions accurately. Resolve delivery discrepancies and escalate issues when required. Coordinate with Swiggy support teams for order flow management.
- Maintain accurate delivery logs and transaction records. Ensure proper handling and secure transport of groceries and food items.
Education
Bachelor of Commerce (B.Com.) - Second Division
Uttarakhand Open University (UOU)
2018.01 - 2019.01
Certificate of Proficiency - TALLY ERP.9 & MS Office
Vista Academy, Dehradun
DehradunSkills
Route Planning & GPS Navigation
Time Management & Punctuality
Customer Service Excellence
Defensive & Safe Driving
Vehicle Maintenance Awareness
Certification
- Valid Indian Driving Licence
- Valid Kuwaiti Driving Licence (Profession: Driver)
- Licence Categories: A1, A2, B1
- Willing to work flexible shifts and extended hours
- Strong understanding of urban navigation and delivery compliance
Languages
Hindi
English
TECHNICAL SKILLS
- TALLY ERP.9
- MS Office (Word, Excel, Basic Reporting)
AREA OF EXPERTISE
- Last-mile delivery and logistics operations.
- GPS-based route planning and navigation.
- Customer service in fast-paced environments.
CORE COMPETENCIES
- Physical & Mental Stamina.
- Cash Handling & Order Documentation.
- Multicultural work environment adaptability.
STRENGTHS
- High level of integrity and work discipline.
- Strong time management and punctuality.
- Excellent communication and interpersonal skills.
Timeline
Motorcycle Delivery Driver
Fast Lane Consumer Deliveries Company (Talabat)
2022.01 - 2026.06
Delivery Executive
Zomato Hyperpure Logistics
2022.01 - 2022.06
Courier Delivery Driver
Delhivery Ltd.
2021.03 - 2021.12
Bike Delivery Rider
Amazon Flex (Third-Party Partner)
2020.06 - 2021.02
Food Delivery Rider
Swiggy Instamart
2019.08 - 2020.05
Bachelor of Commerce (B.Com.) - Second Division
Uttarakhand Open University (UOU)
2018.01 - 2019.01
Certificate of Proficiency - TALLY ERP.9 & MS Office
Vista Academy, Dehradun