Rohit Puneriya
Hyderabad
Summary
Dynamic Process Specialist with a proven track record at Infosys BPM Ltd, specializing in data transformation and compliance reporting. Excelled in operational support and analytical thinking, significantly enhancing report accuracy and stakeholder engagement. Skilled in Power BI and machine learning, demonstrating a commitment to continuous improvement and team building.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Process Specialist
Infosys BPM Ltd
Hyderabad
08.2020 - 08.2024
- Preparing the reports on a day-to-day basis and sharing them with the Finance team and the Talent Planning Development team.
- Preparing the Global Development reports and sending out to stakeholder on monthly basis.
- Preparing the India compliance reports and sending them out to stakeholders on a monthly basis.
- Using the Query Editor for data transformation as per the reporting needs.
- Making sure all the compliance checks are performed timely and correctly.
- Creating Microsoft dashboards in Power BI Service using reports.
- Meeting all the timelines to make sure the reports are up-to-date and shared with senior management.
- Maintaining and validating in line with the records that are shared by the on-site team.
- Making sure all the entries are matched and correctly updated in the portal.
- Making sure all the data are closed against the employee correctly.
- Attending a call with the onsite team and offsite team members, and giving them a purview of the work status.
- Worked on the AHD tool, where we receive requests from end users to make the required modifications to indent numbers and supporting queries through emails.
Process Specialist
Infosys BPM Ltd
Hyderabad
01.2020 - 08.2020
- Worked with natural language processing (NLP), NLQA, and machine learning.
- Applying tokenization and lemmatization to the datasets in order to filter the data with machine-understandable language.
- Training virtual assistants on the algorithm. Selecting the appropriate dataset for annotation.
Operation Processor 2
Wells Fargo EGS India
Hyderabad
05.2015 - 12.2019
- The document management team manages the transition of paper-based documents and electronic images to electronic format, manages document, data, and image receipt, retention, and retrieval, and ensures cost-effective, secure compliance.
- DM deals with the origination and servicing part of the mortgage, including many product lines such as ILC, CORE, HP, escalations, and auto product lines key.
- Review customer-provided documents, and index them according to the standards prescribed.
- Process documents to ensure that data is validated correctly from the documents. Identification of taxes paid by the customer for the current financial year and the three consequent previous years under IRS 1040, W-2, IRS 1065, IRS 1120, IRS 1099, and IRS 1098.
Education
MBA - Finance And Human Resource
Aurora PG College
Hyderabad08-2013
Bachelor of Arts - Commerce
Bhavan’s Vivekananda College
Hyderabad07-2011
Skills
- Operational support
- Continuous improvement
- Report analysis
- Quality assurance
- Time management
- Customer service
- Analytical thinking
- Customer engagement
- Business support
- Multitasking Abilities
- Team building
Accomplishments
- Received Customer Focus Award in 2021
- Received Customer Focus Award in 2022
- Recognized for SPOT Award by stake holder 2022
Certification
- Power BI
- MS Excel
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Process Specialist
Infosys BPM Ltd
08.2020 - 08.2024
Process Specialist
Infosys BPM Ltd
01.2020 - 08.2020
Operation Processor 2
Wells Fargo EGS India
05.2015 - 12.2019
MBA - Finance And Human Resource
Aurora PG College
Bachelor of Arts - Commerce
Bhavan’s Vivekananda College
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