MS Office
Rohit Raj
Product & Content Specialist - International Trade Compliance
Pune
Summary
Experienced resource with a demonstrated history of 13 years working in IT industry. Skilled in Analytical Skills, Product management, Team management, Translation, Market Analysis, International Economics, and International Trade. Results-driven individual with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
4
4
Languages
Work History
Professional Break
Self-employed
Pune
05.2022 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Gained extensive knowledge in Cross Border data collection, Content procurement & Database designing.
- Working on personal development & authored a trilogy which is due for publication.
Vice President
T3 - Technologies
Pune
05.2022 - 06.2023
- Identified opportunities to improve business process flows and productivity.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Set-up own process & venture to understand better-fitment in Cross Border domain using skill & understanding of the domain.
- Built 6 API-based products revolving around International Trade Compliance content in 3-months.
Head of Trade Compliance
Trademo
01.2022 - 04.2022
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Set-up long-standing plan for product offerings & built team of around 5-8 people to achieve designated milestones.
Manager - GTC Analyst
Zonos
05.2021 - 12.2021
- Building content & content program to support the in-house content procurement to support the existing & future products.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
Cross Border Content, Avalara
04.2019 - 05.2021
- Expand the team, implement the processes to ensure timely delivery of trade compliance content
- Work with stakeholders to ensure the existing & upcoming products are well supported & implemented.
- Worked closely with the Product team to streamline the content processes & worked with the product team for new product initiatives.
Team lead
Avalara
Pune
06.2018 - 03.2019
- Build processes, team & relationship with other stakeholders team to gather & update the trade compliance content to support the existing & upcoming products.
- Trained new team members by relaying information on company procedures and safety requirements.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Coached team members in techniques necessary to complete job tasks.
Subject Matter Expert
Avalara
03.2017 - 06.2018
- Research & data extraction for international trade & work with product & engineering team to set-up the content programs
Trade Specialist
Amber Road
04.2014 - 03.2017
- Maintaining the trade compliance content for the assigned countries
- Responsible for managing the project for Rules of Origin, Customer support dashboards to ensure timely communication & resolution to the customer issues.
Language Specialist
GlobalLogic
Hyderabad
03.2013 - 10.2013
- Worked on launch of Google maps for Russia, Brazil & India
- Mapping of the Google specific street & related mapping on the satellite images to ensure the full functionality of Google Maps
- Russian language Expert
Russian Language Expert
Kaizen SRA Technologies Pvt Ltd
Hyderabad
07.2012 - 02.2013
- Worked on official translation of content on the website for Mariott Group of Hotels (Starwood Preferred Guest) program.
- Responsible for validation of Russian language content on the website & checking the functional behavior of the webpage
- Also handling the validation of translation done by the onsite Language team.
Order Management Specialist
Oracle
08.2010 - 02.2012
- Order Management EMEA (Revenue Operations)
- Gist about Process:
- The process involves generating revenues for Oracle by processing/entering orders and conducting macro checks (validation) on the data entered by the Contract Specialist team in the database for improving quality in booking the revenue, using various Oracle Applications
- Following up with different departments like Sales, Contracts Management, Accounts Receivables, Collections, Data Desk, Cash
- Applications and General Ledger for closing the Sales Order with customer centricity.
Freelance
Russian Language
08.2009 - 07.2010
- Translation, Interpretation, Teaching .
Education
Bachelor of Arts - Russian Language
Jawaharlal Nehru University
New Delhi 07.2007 - 07.2010
Certificate - Classification of Product
Global Trade Academy
07.2015 - 07.2015
Certificate - C-TPAT
Global Trade Academy
06.2016 - 06.2016
Certificate - Export Compliance Overview
Global Trade Academy
06.2016 - 06.2016
Certificate - Free Trade Zones
Global Trade Academy
07.2016 - 07.2016
Certificate - Incoterms & Supply Chain
Global Trade Academy
07.2016 - 07.2016
Certificate - NAFTA & Trade Agreements
Global Trade Academy
07.2016 - 07.2016
Skills
Relationship building and retention
Relationship building
Company guidelines
Staff Management
Budgeting
Multitasking Abilities
Performance metrics analysis
MS Office
Organization and Time Management
Planning and Coordination
Problem-Solving
Written Communication
Tax and duty fee requirements
Government policy regulations
Import management
Customer support
Tax code interpretation
Project Management
Accomplishments
- ISO 9001:2015 (Internal quality auditor) - ANSI National Accreditation Board/ANAB
- Supervised team of 10 staff members & built the team from zero.
- Resolved product issue through consumer testing.
- Won individual & team awards at Oracle, Amber Road (e2open), Avalara
- Built & tested multiple products & saw its market fit.
- Worked with Product team to align the products as per internal & external stakeholders.
- Drafted various product & market fitment plan for multiple years in advance as per as set-up processes to achieve the plan
Software
ISO internal auditor
SaaS
Certification
ISO 9001:2015
Timeline
Professional Break
Self-employed
05.2022 - 07.2023
Vice President
T3 - Technologies
05.2022 - 06.2023
Head of Trade Compliance
Trademo
01.2022 - 04.2022
Manager - GTC Analyst
Zonos
05.2021 - 12.2021
Manager
Cross Border Content, Avalara
04.2019 - 05.2021
Team lead
Avalara
06.2018 - 03.2019
Subject Matter Expert
Avalara
03.2017 - 06.2018
Certificate - Free Trade Zones
Global Trade Academy
07.2016 - 07.2016
Certificate - Incoterms & Supply Chain
Global Trade Academy
07.2016 - 07.2016
Certificate - NAFTA & Trade Agreements
Global Trade Academy
07.2016 - 07.2016
Certificate - C-TPAT
Global Trade Academy
06.2016 - 06.2016
Certificate - Export Compliance Overview
Global Trade Academy
06.2016 - 06.2016
ISO 9001:2015
04-2016
Certificate - Classification of Product
Global Trade Academy
07.2015 - 07.2015
Trade Specialist
Amber Road
04.2014 - 03.2017
Language Specialist
GlobalLogic
03.2013 - 10.2013
Russian Language Expert
Kaizen SRA Technologies Pvt Ltd
07.2012 - 02.2013
Order Management Specialist
Oracle
08.2010 - 02.2012
Freelance
Russian Language
08.2009 - 07.2010
Bachelor of Arts - Russian Language
Jawaharlal Nehru University
07.2007 - 07.2010
Reading & writing
Advocate for IT product & new technologies. Interested in writing about burning topics related to International Trade & compliances. Additionally love writing short-stories.
Recently authored a trilogy which is due for publication in the year 2023.
Reading & writing
Advocate for IT product & new technologies. Interested in writing about burning topics related to International Trade & compliances. Additionally love writing short-stories.
Recently authored a trilogy which is due for publication in the year 2023.
Custom
Advocate for IT product & new technologies. Interested in writing about burning topics related to International Trade & compliances. Additionally love writing short-stories.
Recently authored a trilogy which is due for publication in the year 2023.