Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Reading & writing
Reading & writing
Custom
Generic
Rohit Raj

Rohit Raj

Product & Content Specialist - International Trade Compliance
Pune

Summary

Experienced resource with a demonstrated history of 13 years working in IT industry. Skilled in Analytical Skills, Product management, Team management, Translation, Market Analysis, International Economics, and International Trade. Results-driven individual with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
4
4
Languages

Work History

Professional Break

Self-employed
Pune
05.2022 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained extensive knowledge in Cross Border data collection, Content procurement & Database designing.
  • Working on personal development & authored a trilogy which is due for publication.

Vice President

T3 - Technologies
Pune
05.2022 - 06.2023
  • Identified opportunities to improve business process flows and productivity.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Set-up own process & venture to understand better-fitment in Cross Border domain using skill & understanding of the domain.
  • Built 6 API-based products revolving around International Trade Compliance content in 3-months.

Head of Trade Compliance

Trademo
01.2022 - 04.2022
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Learned and adapted quickly to new technology and software applications.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Set-up long-standing plan for product offerings & built team of around 5-8 people to achieve designated milestones.

Manager - GTC Analyst

Zonos
05.2021 - 12.2021
  • Building content & content program to support the in-house content procurement to support the existing & future products.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Manager

Cross Border Content, Avalara
04.2019 - 05.2021
  • Expand the team, implement the processes to ensure timely delivery of trade compliance content
  • Work with stakeholders to ensure the existing & upcoming products are well supported & implemented.
  • Worked closely with the Product team to streamline the content processes & worked with the product team for new product initiatives.

Team lead

Avalara
Pune
06.2018 - 03.2019
  • Build processes, team & relationship with other stakeholders team to gather & update the trade compliance content to support the existing & upcoming products.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Coached team members in techniques necessary to complete job tasks.


Subject Matter Expert

Avalara
03.2017 - 06.2018
  • Research & data extraction for international trade & work with product & engineering team to set-up the content programs

Trade Specialist

Amber Road
04.2014 - 03.2017
  • Maintaining the trade compliance content for the assigned countries
  • Responsible for managing the project for Rules of Origin, Customer support dashboards to ensure timely communication & resolution to the customer issues.

Language Specialist

GlobalLogic
Hyderabad
03.2013 - 10.2013
  • Worked on launch of Google maps for Russia, Brazil & India
  • Mapping of the Google specific street & related mapping on the satellite images to ensure the full functionality of Google Maps
  • Russian language Expert

Russian Language Expert

Kaizen SRA Technologies Pvt Ltd
Hyderabad
07.2012 - 02.2013
  • Worked on official translation of content on the website for Mariott Group of Hotels (Starwood Preferred Guest) program.
  • Responsible for validation of Russian language content on the website & checking the functional behavior of the webpage
  • Also handling the validation of translation done by the onsite Language team.

Order Management Specialist

Oracle
08.2010 - 02.2012
  • Order Management EMEA (Revenue Operations)
  • Gist about Process:
  • The process involves generating revenues for Oracle by processing/entering orders and conducting macro checks (validation) on the data entered by the Contract Specialist team in the database for improving quality in booking the revenue, using various Oracle Applications
  • Following up with different departments like Sales, Contracts Management, Accounts Receivables, Collections, Data Desk, Cash
  • Applications and General Ledger for closing the Sales Order with customer centricity.

Freelance

Russian Language
08.2009 - 07.2010
  • Translation, Interpretation, Teaching .

Education

Bachelor of Arts - Russian Language

Jawaharlal Nehru University
New Delhi
07.2007 - 07.2010

Certificate - Classification of Product

Global Trade Academy
07.2015 - 07.2015

Certificate - C-TPAT

Global Trade Academy
06.2016 - 06.2016

Certificate - Export Compliance Overview

Global Trade Academy
06.2016 - 06.2016

Certificate - Free Trade Zones

Global Trade Academy
07.2016 - 07.2016

Certificate - Incoterms & Supply Chain

Global Trade Academy
07.2016 - 07.2016

Certificate - NAFTA & Trade Agreements

Global Trade Academy
07.2016 - 07.2016

Skills

    Relationship building and retention

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Accomplishments

  • ISO 9001:2015 (Internal quality auditor) - ANSI National Accreditation Board/ANAB
  • Supervised team of 10 staff members & built the team from zero.
  • Resolved product issue through consumer testing.
  • Won individual & team awards at Oracle, Amber Road (e2open), Avalara
  • Built & tested multiple products & saw its market fit.
  • Worked with Product team to align the products as per internal & external stakeholders.
  • Drafted various product & market fitment plan for multiple years in advance as per as set-up processes to achieve the plan

Software

MS Office

ISO internal auditor

SaaS

Certification

ISO 9001:2015

Timeline

Professional Break

Self-employed
05.2022 - 07.2023

Vice President

T3 - Technologies
05.2022 - 06.2023

Head of Trade Compliance

Trademo
01.2022 - 04.2022

Manager - GTC Analyst

Zonos
05.2021 - 12.2021

Manager

Cross Border Content, Avalara
04.2019 - 05.2021

Team lead

Avalara
06.2018 - 03.2019

Subject Matter Expert

Avalara
03.2017 - 06.2018

Certificate - Free Trade Zones

Global Trade Academy
07.2016 - 07.2016

Certificate - Incoterms & Supply Chain

Global Trade Academy
07.2016 - 07.2016

Certificate - NAFTA & Trade Agreements

Global Trade Academy
07.2016 - 07.2016

Certificate - C-TPAT

Global Trade Academy
06.2016 - 06.2016

Certificate - Export Compliance Overview

Global Trade Academy
06.2016 - 06.2016

ISO 9001:2015

04-2016

Certificate - Classification of Product

Global Trade Academy
07.2015 - 07.2015

Trade Specialist

Amber Road
04.2014 - 03.2017

Language Specialist

GlobalLogic
03.2013 - 10.2013

Russian Language Expert

Kaizen SRA Technologies Pvt Ltd
07.2012 - 02.2013

Order Management Specialist

Oracle
08.2010 - 02.2012

Freelance

Russian Language
08.2009 - 07.2010

Bachelor of Arts - Russian Language

Jawaharlal Nehru University
07.2007 - 07.2010

Reading & writing

Advocate for IT product & new technologies. Interested in writing about burning topics related to International Trade & compliances. Additionally love writing short-stories.

Recently authored a trilogy which is due for publication in the year 2023.

Reading & writing

Advocate for IT product & new technologies. Interested in writing about burning topics related to International Trade & compliances. Additionally love writing short-stories.

Recently authored a trilogy which is due for publication in the year 2023.

Custom

Advocate for IT product & new technologies. Interested in writing about burning topics related to International Trade & compliances. Additionally love writing short-stories.

Recently authored a trilogy which is due for publication in the year 2023.

Rohit RajProduct & Content Specialist - International Trade Compliance