Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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ROHIT RAJPOOT

Deputy Area Manager
New Delhi

Summary

Results-driven Deputy Area Manager with hands-on experience in managing collection operation across North and West Delhi. Skilled in optimizing collection strategies, reducing delinquency rated, and driving performance across multiple locations. Committed to achieving targets and ensuring regulatory compliance.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Deputy Area Manager

BAJAJ FINSERV PVT LTD
05.2024 - Current
  • Responsible for overseeing collection operation in )0 Bucket in North and West Delhi, managing a team of collection mangers to ensure smooth execution of recovery process.
  • Distributed account allocations received from the backend to appropriate collection managers and coordinated closely with recovery agencies for timely and effective follow-up.
  • Reviewed and analyzed daily collection performance, ensuring targets were met and operational gaps were addressed promptly.
  • Shared daily MIS reports with key stakeholder, highlighting critical performance parameter to drive accountability and informed decision making.
  • Handled empanelment and onboarding of new collection agencies, ensuring compliance with internal guidelines and performance standards.
  • Manged day-to-day activities of collection mangers, providing guidance, support, and performance reviews to maintain productivity and goal alignment.


Collection Manager

Bajaj Finserv LTD
05.2021 - 06.2024
  • As a collection manger I was directly in touch with Consumer and Managed agencies.
  • My Task as collection manager was to Fulfill my KRA's that were to achieve my target percentage with Penal Collection.
  • Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
  • Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.

Officer

HDB FINANCIAL SERVICES PVT LTD
05.2019 - 05.2021
  • Worked in HDB FINANCIAL SERVICES PVT LTD as an Officer.
  • Use to Manage Jumbo Loans and credits cases of Bucket 1 & 2.
  • Use to do calling at each and every customer and field visits on high pause cases.

Telle Caller

OICS PVT LTD
01.2018 - 04.2019
  • Worked in OICS PVT LTD as a Telecaller.
  • My Main task was to conduct follow-up calls for collection purposes and crack the cases via calls.

Education

10th -

U.P. Board

12th - undefined

U.P. Board

B.COM - undefined

BUNDELKHAND UNIVERSITY

M.COM - undefined

BUNDELKHAND UNIVERSITY

Skills

  • Workforce planning
  • Employee engagement
  • Team building practices
  • Leadership skills
  • Customer relations
  • Decision-making
  • Interpersonal communication

Personal Information

  • Father's Name: Mr. RAM PRASAD
  • Date of Birth: 01/09/95
  • Gender: Male
  • Marital Status: Single

Timeline

Deputy Area Manager

BAJAJ FINSERV PVT LTD
05.2024 - Current

Collection Manager

Bajaj Finserv LTD
05.2021 - 06.2024

Officer

HDB FINANCIAL SERVICES PVT LTD
05.2019 - 05.2021

Telle Caller

OICS PVT LTD
01.2018 - 04.2019

12th - undefined

U.P. Board

B.COM - undefined

BUNDELKHAND UNIVERSITY

M.COM - undefined

BUNDELKHAND UNIVERSITY

10th -

U.P. Board

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ROHIT RAJPOOTDeputy Area Manager