ROHIT RATAN KEDARE
Navi Mumbai
Summary
Accomplished Medical Device Professional with over 10 years in service operations and technical support. Managing West India service operations for Erbe Medical India across five states. Specialises in surgical and dialysis equipment, technical training, and channel partner management. Currently pursuing Executive MBA from IIM Nagpur and holds Lean Six Sigma Black Belt certification.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Service Engineer
ERBE Medical India Pvt. Ltd.
05.2024 - Current
- Manage service operations across Maharashtra, Gujarat, Goa, Madhya Pradesh, and Chhattisgarh.
- Handle installation, commissioning, troubleshooting, and preventive maintenance of Erbe systems.
- Support products including VIO 3, VIO 300S, APC Systems, ERBEJET, Cryo Systems, and Endoscopy Solutions.
- Manage service channel partners and field service engineers across the region.
- Conduct technical training programs for biomedical engineers, hospital users, and channel partner teams.
- Support sales and product specialist teams through technical consultations and customer engagement.
- Drive AMC/CMC business growth while ensuring high customer satisfaction.
- Monitor service KPIs, escalations, and timely closure of service cases.
Senior Field Service Engineer
Fresenius Medical Care India Pvt. Ltd.
05.2017 - 04.2024
- Installation and maintenance of Hemodialysis Machines (4008B, 4008S, 4008S V10, CRRT).
- Installation and maintenance of AquaWTU RO Plants.
- Preventive maintenance, calibration, validation, and breakdown support.
- Managed AMC/CMC contracts and generated service revenue.
- Provided technical and clinical support to healthcare professionals.
- Maintained ISO-compliant service documentation and audit records.
Service Engineer
Samarth Mektronics
08.2015 - 12.2016
- Installation and maintenance of ICU and OT medical equipment.
- Medical Gas Pipeline supervision and commissioning.
- Equipment troubleshooting and customer support.
- Developed layouts and technical drawings using AutoCAD.
Research Assistant
Tata Memorial Centre - ACTREC
08.2014 - 08.2015
- Developed MATLAB analysis for Laser Doppler blood flow systems to enhance data interpretation.
- Collaborated with TCS Innovation Engineers on telemedicine projects to advance remote patient care solutions.
- Assisted in biomedical maintenance across ICU, OT, radiology, and laboratory departments to ensure operational continuity.
Education
Bachelor of Engineering - Biomedical
Mumbai University
12-2014
Higher Secondary Certificate - Science
ICL College
Navi Mumbai12-2010
Secondary School Certificate - SSC
ICL High School
Navi Mumbai12-2008
Executive MBA - Operations
Indian Institute of Management Nagpur
06-2026
Skills
- Medical Device Service Operations
- Preventive Maintenance & Troubleshooting
- Channel Partner Management
- Technical Training & Knowledge Transfer
- Root Cause Analysis
- AMC / CMC Management
- Customer Relationship Management
- Service Operations Management
- Advanced Microsoft Excel & Reporting
- Documentation & Regulatory Compliance
- Customer relationship management
- Technical training
- Equipment maintenance
- Service operations management
- Troubleshooting techniques
- Technical consultation
Certification
- Lean Six Sigma Black Belt Certification
- Certificate in Regulatory and medical devices
Languages
Marathi
First Language
English
Upper Intermediate
B2
Hindi
Proficient
C2
Custom
linkedin.com/in/rohit-kedare-13933499
Interests
- Reading Books
- Traveling
- Music
- Learning New Technologies
Timeline
Regional Service Engineer
ERBE Medical India Pvt. Ltd.
05.2024 - Current
Senior Field Service Engineer
Fresenius Medical Care India Pvt. Ltd.
05.2017 - 04.2024
Service Engineer
Samarth Mektronics
08.2015 - 12.2016
Research Assistant
Tata Memorial Centre - ACTREC
08.2014 - 08.2015
Bachelor of Engineering - Biomedical
Mumbai University
Higher Secondary Certificate - Science
ICL College
Secondary School Certificate - SSC
ICL High School
Executive MBA - Operations
Indian Institute of Management Nagpur