

Operations and manpower management expert with 16+ years of experience in sales, distribution, government outreach, and high-volume operations. Currently spearheading 24×7 pharmaceutical packaging and dispatch operations with 250+ contractual manpower, ensuring target-driven output, compliance, and seamless execution.
Managed end-to-end packaging and dispatch of medicines for pharmaceutical companies on a contractual basis.
Led daily workforce of over 250 personnel across 24/7 shifts to meet production demands.
Ensured timely fulfillment of daily packaging and dispatch targets without disruption.
Planned shift rosters and allocated manpower to optimize productivity and meet aggressive timelines.
Coordinated with supervisors and line leaders to uphold quality, safety, and compliance standards.
Implemented daily MIS reporting for tracking output, manpower utilization, and dispatch accuracy.
Reduced operational delays through effective workforce planning and real-time issue resolution.
Served as primary contact between pharmaceutical clients, supervisors, and dispatch teams.
Managed MSME outreach programs, enhancing compliance awareness and industry engagement.
Conducted seminars with CII, FICCI, and ASSOCHAM to promote initiatives.
Increased program adoption through strategic marketing efforts.
Led multi-city sales and operations teams, driving revenue growth.
Oversaw customer onboarding processes, logistics coordination, and partner channels.
Contributed to successful ShopNow TV launch and subsequent growth.
Managed marketplace sales on Amazon, Flipkart, and Snapdeal, optimizing margins.
Drove banking and insurance sales across branches, exceeding targets consistently.
Workforce management (250 personnel)
24/7 operations and shift planning
Packaging and dispatch operations
Contract management
Productivity optimization
MIS and compliance tracking
Vendor and client coordination
Process improvement and cost control