ROHIT SHARMA

Operations Executive with stellar background leading organizations by monitoring and enhancing daily activities for peak achievement. Valuable resource when leading. Decisive when presenting changes in procedures and delegating new responsibilities to address concerns and propel profitability.

Forward-thinking professional with many years of experience driving goal achievement and improvements through operational oversight. Instrumental in devising and updating operations policies and procedures by analyzing reports, reviewing customer feedback, and collaborating with other key leaders. Pragmatic when identifying areas for improvement and creating effective solutions. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Resolved product issue through consumer testing.