Experienced in Risk & Control Framework Implementation | Compliance Testing | Audit Management
Proven track record in executing and managing internal controls, including SOX controls testing, risk assessment, and regulatory compliance reviews.
Extensive experience in identifying and validating audit issues, implementing mitigation strategies, and enhancing compliance frameworks.
Adept at developing and reporting on risk management strategies to senior leadership. Looking forward to contributing, leveraging expertise in risk management, internal controls, and compliance to drive operational excellence and maintain regulatory adherence.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Vice President – Sr. Business Control Manager
Bank of America Continuum India Services
01.2011 - Current
Spearheaded the implementation of risk and control framework activities for BACI across diverse technology functions, including Consumer Banking, Chief Data Office, Global Banking & Markets, Chief Technology Office, and Global Information Security ensuring GBS Compliance to regulatory requirements
Acted as a Key Risk Partner for over 10,000 employees, providing strategic consulting on risk identification, root cause analysis, impact assessment, and mitigation, ensuring successful Audit, Compliance, and Regulatory (OCC, FRB) reviews
Conducted SOX control testing in collaboration with legal and compliance teams to ensure alignment with laws, rules, and regulations
Validated monthly risk self-assessments, developed risk reporting scorecards, and led Risk Technology Council meetings with Senior Leadership, Risk, Legal, and Compliance partners to address and resolve risk issues
Designed and maintained Risk Control Self-Assessments (RCSA) to identify, prioritize, and manage top risks, providing actionable insights to drive decision-making
Performed risk-based assessments, tracked and remediated control gaps, and developed Key Risk Indicators (KRIs) to enhance the overall risk posture
Front-ended global and entity-level audits, validated submissions, and advised first-line teams on control design and operational effectiveness
Managed risk reporting for remote work during the pandemic, devising strategies for return-to-office scenarios and ensuring operational resilience
Monitored and managed risks associated with Information Wall coverage, Business Continuity and Resiliency Testing, and new migration initiatives
Addressed cybersecurity risks, ensured adherence to data-at-rest and data-in-motion standards, and implemented remediation measures
Assessed SDLC methodologies (Waterfall & Agile) for development and testing processes, evaluated incident and problem management protocols, and ensured compliance with change and release management standards
Championed the development of controls and artifacts to strengthen risk management in technology-driven processes
Senior Project Manager – Technology
Bank of America Continuum India Services PVT LTD
01.2009 - 01.2011
Led large-scale, high-priority, and complex technology initiatives with budgets up to $4M, directing cross-functional teams of project managers, system administrators, programmers, analysts, and network specialists
Successfully collaborated across diverse teams, including Global Information Systems (GIS), Networks, Desktop, and End User Computing, engaging with senior leadership across global locations to deliver impactful solutions
Deputy Manager | IT Development & Team Leadership | Global Client Engagement
Countrywide Financial Corporation India PVT LTD
01.2007 - 01.2009
Served as Development Lead for the Office of Architecture department at Countrywide, overseeing strategic IT initiatives and architecture development projects
Managed and led a team of 12 professionals on projects related to architecture development, lab certification, and software development, ensuring timely delivery and quality outcomes
Built strong relationships with business units, streamlining processes and fostering collaborative workflows to enhance operational efficiency
Monitored and tracked daily performance of the India team, preparing detailed reports for management in India and the US
Delivered exceptional client servicing by collaborating with US-based clients to devise short-term and long-term project strategies aligned with business goals
Spearheaded hiring, training, and motivation initiatives to enhance team productivity, foster professional growth, and ensure high team morale
Facilitated daily communication and coordination with US business units, providing consistent updates and aligning project deliverables with client expectations
Operations Manager | Team Leadership | Client & Process Management
Ugam Solutions PVT LTD
01.2001 - 01.2007
Managed multiple processes for diverse US-based clients, overseeing a team of 42 executives and 3 team leaders across accounts such as Yahoo.com, Yahoo Search Marketing, Smarter.com, and others
Ensured accuracy, productivity, and timely delivery by monitoring team performance, analyzing quality metrics, and conducting regular feedback sessions
Delivered high-quality results, consistently meeting client expectations for work quality and timely project completion
Prepared and analyzed Quality MIS reports for presentation to clients, top management, and internal teams
Built and optimized teams to exceed utilization targets, driving higher revenue per seat and improved operational efficiency
Spearheaded recruitment initiatives, aligning new hires with process-specific requirements
Developed strategies to reduce project cycle times and improve overall performance
Maintained strong client relationships while fostering team collaboration and morale to achieve shared goals
Education
MBA -
Welingkars Institute of Management Development And Research
01-2005
Bachelor of Production Engineering - undefined
Lokmanya Tilak College of Engineering
Diploma - Mechanical Engineering
Shreeram Polytechnic
Skills
Risk Management
Internal Controls
IS Audit
Audit Management
Compliance
Fraud & AML Detection
Data Analysis
IT Risk and Cybersecurity
Policy Development
Communication
Problem-Solving
Negotiation
Data Visualization
Strong knowledge of RBI/SEBI regulations
Certification
Certified Data Privacy Solutions Engineer – ISACA
Timeline
Vice President – Sr. Business Control Manager
Bank of America Continuum India Services
01.2011 - Current
Senior Project Manager – Technology
Bank of America Continuum India Services PVT LTD
01.2009 - 01.2011
Deputy Manager | IT Development & Team Leadership | Global Client Engagement
Countrywide Financial Corporation India PVT LTD
01.2007 - 01.2009
Operations Manager | Team Leadership | Client & Process Management
Ugam Solutions PVT LTD
01.2001 - 01.2007
Bachelor of Production Engineering - undefined
Lokmanya Tilak College of Engineering
Diploma - Mechanical Engineering
Shreeram Polytechnic
MBA -
Welingkars Institute of Management Development And Research