ROHIT SHARMA

Ability to develop and implement customer service and cross selling activities for the loan product and accelerate business growth. Building an effective communicator with excellent relationship building and interpersonal skills. Strong analytical, problem solving and organizational capabilities. Keep a flexible and details-oriented attitude.

• Ability to develop and implement customer service and cross selling activities for loan products
• Effective communication and relationship building
• Strong analytical, problem solving, and organizational capabilities
• Flexible and detail-oriented attitude

• Building relationships with new clients from direct market and existing clients
• Generating cross sale business from mapped clients
• Creating new business proposals
• Developing marketing agendas
• Being the key contact for consumer feedback
• Researching and analyzing competitors
• Implementing marketing and advertising campaigns
• Managing customer relationships
• Tracking sales data
• Acquisition of new clients from banks

• Good conversation ratio
• Sound knowledge and awareness of trade products and market
• Good knowledge of retail asset products
• Positive resolution to escalated cases
• Attending calls and resolving customer queries
• Building relationships with customers

• Date of Birth: 08/10/95
• Gender: Male
• Nationality: Indian
• Marital Status: Unmarried

• Basic Computer knowledge
• CCC
• DTP Certificate

May I solicit the above information is correct to the best of my knowledge and belief.