Rohit Sharma
Kolkata
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Warehouse Manager
A S Enterprise
Bhatpara
04.2025 - Current
- Managed daily warehouse operations and inventory control processes.
- Coordinated shipping and receiving of goods to maintain workflow.
- Monitored stock levels and initiated restocking as needed.
- Conducted regular audits to ensure accuracy in inventory records.
- Generated warehouse shipping documents, packing lists and invoices.
Owner
RRP Products
Bhatpara
01.2024 - 03.2025
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Manager
Devi Shakti Products
04.2017 - 01.2024
- Managed production schedules to optimize workflow and resource allocation.
- Implemented quality control procedures to enhance product consistency and safety.
- Reviewed operational reports to identify areas for process improvement and efficiency.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
CEC
IKF Technologies Ltd.
Kolkata
06.2015 - 04.2017
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Tech. Support
Eagle Software Pvt. Ltd.
Kolkata
08.2013 - 05.2015
- Provided technical guidance and support to junior staff members.
- Provided technical support to operators during shifts.
Education
Madhyamik -
Kankinara Arya Vidyalaya
Kankinara01-2012
Basic in Computer -
Lalani Computer Academy
Shyamnagar06-2010
Skills
- Inventory management
- Quality control
- Team collaboration
- Logistics coordination
- Error reconciliation
- Currency handling
- Cost analysis
- Customer satisfaction
Languages
Hindi
First Language
Bengali
Advanced (C1)
C1
English
Elementary (A2)
A2
Affiliations
Playing cricket
Watching a movie
Travelling
DECLARATION
- "I hereby declare that the information provided in this CV is true and correct to the best of my knowledge."
Timeline
Warehouse Manager
A S Enterprise
04.2025 - Current
Owner
RRP Products
01.2024 - 03.2025
Manager
Devi Shakti Products
04.2017 - 01.2024
CEC
IKF Technologies Ltd.
06.2015 - 04.2017
Tech. Support
Eagle Software Pvt. Ltd.
08.2013 - 05.2015
Madhyamik -
Kankinara Arya Vidyalaya
Basic in Computer -
Lalani Computer Academy
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