Rohit Sharma
Kangra
Summary
As a dedicated professional with a B.Sc. in Hotel Management and experience as an Assistant Housekeeping Manager, I am adept at maintaining the cleanliness of diverse areas including patient rooms, restrooms, and public spaces. My expertise includes dusting, mopping, sweeping, vacuuming, and waste disposal while adhering to infection control guidelines.
Overview
13
13
years of professional experience
Work History
Asst. House Keeping Manager
Fortis Hospital Kangra
Kangra
05.2024 - Current
- Maintaining a clean and safe environment, ensuring compliance with infection control protocols, and managing the housekeeping team effectively
- Responsible for maintaining the cleanliness of assigned areas, including patient rooms, restrooms, non-patient areas, and public spaces.
- Perform tasks including dusting, mopping, sweeping, vacuuming, wiping surfaces, and waste disposal.
- Follow infection control guidelines and utilize approved cleaning solutions for proper disinfection.
- Clean and polish fixtures, furnishing, floors, and equipment to ensure they meet health and safety standards.
- Assist in the setup and take down of equipment and furniture for special events or functions.
- Adhere to protocols for handling biohazardous waste and spillages.
- Respond to emergency clean-up situations promptly.
- Use and maintain equipment properly, including power washers, buffers, and carpet cleaning equipment.
Facility Executive
Bestech Business Tower
Mohali
11.2023 - 04.2024
- Streamline housekeeping processes, reduce waste, and improve efficiency, leading to cost-saving.
- Monitoring of Housekeeping related activities.
- Monitoring the mail room activities.
- Preparing the Daily/ Weekly and Monthly reports.
- Interacting with housekeeping vendors.
- Inspect the turnout and attendance of the staff and sign the shift register.
- Take rounds of the facility regularly to identify issues and initiate immediate rectification action.
- Monitoring the food vendors at the site.
- Involvement in vendor staff training and development.
- Take round all areas related to the facility and check all areas related to maintenance or related electric issues and clear all the issues.
Facility Executive
E-clurx Company
Chandigarh
04.2023 - 09.2023
- Ensuring the smooth and efficient operation of facilities encompassing maintenance, cleanliness, safety
- Monitoring of Housekeeping related activities.
- Monitoring the mail room activities.
- Preparing the Daily/ Weekly and Monthly reports.
- Interacting with housekeeping vendors.
- Inspect the turnout and attendance of the staff and sign the shift register.
- Take rounds of the facility regularly to identify issues and initiate immediate rectification action.
- Monitoring the food vendors at the site.
- Involvement in vendor staff training and development.
- Take round all areas related to the facility and check all areas related to maintenance or related electric issues and clear all the issues.
Facility Executive
Infosys
Mohali
09.2018 - 03.2023
- Achievements focus on exceeding customer expectations and contributing to revenue, while tasks involve providing excellent service, accurately taking orders, and ensuring a positive dining experience.
- Share EOD (Event of the Day) with all Facility, Event, and Housekeeping and Electricity teams daily in the morning.
- Making special Food & beverage menus as per the client's preference and region.
- Responsible for monthly inventory and requirements (Cutlery, Crockery, and glassware, which is used in VIP events).
- Making DC budget expenses details (Weekly) and share with HOD.
- Responsible for Food and beverage billing - Food vendors. (According to events consumption).
- Maintaining bill tracker and sharing with HOD.
- Maintaining Event Calendar & Ensuring and Follow company SOP and standards in service to give customer satisfaction.
- Observations on the Food court daily.
- Responsible for Menu planning and ordering for the next Client Visit or Welfare event.
- Maintain Client stay and visit details monthly and share with HOD.
Waiter
Americana Food Company
Kuwait
07.2015 - 07.2017
- Providing excellent customer service, taking orders, serving food and drinks, and ensuring a positive dining experience.
- The frontline of the store directly communicates with the customer takes the order, serves food and drinks, and immediately attends to customer needs.
- Prepare and arrange function rooms for special occasions such as weddings, birthdays, and special meetings of big companies.
- Ensure and follow company standards in service to give customer satisfaction.
- Americana Food company, Americana Group is the largest integrated food company in the Middle East
Waiter
The Eros Hotel
Delhi
04.2014 - 06.2015
- Providing excellent customer service, taking orders, serving food and drinks, and ensuring a positive dining experience.
- The frontline of the store directly communicates with the customer takes the order, serves food and drinks, and immediately attends to customer needs.
- Prepare and arrange function rooms for special occasions such as weddings, birthdays, and special meetings of big companies.
- Ensure and follow company standards in service to give customer satisfaction.
Waiter
The Pllazio Hotel
Gurugram
12.2012 - 02.2014
- Providing excellent customer service, taking orders, serving food and drinks, and ensuring a positive dining experience.
- Responsible for table layout.
- Responsible for taking order.
- Responsible for maintenance of cutleries & crockery.
- Responsible for Mise-en-Place.
- Responsible for inventory of linen.
- Ensure and follow company standards in service to give customer satisfaction.
Education
B.Sc - Hotel Management
Punjab Technical University
Shimla, Himachal Pradesh09.2012
Skills
- Knowledge of infection control
- Team management
- Budget management
- Motivate
- Train
- Supervise housekeeping staff
Languages
English, Full Professional Proficiency
Timeline
Asst. House Keeping Manager
Fortis Hospital Kangra
05.2024 - Current
Facility Executive
Bestech Business Tower
11.2023 - 04.2024
Facility Executive
E-clurx Company
04.2023 - 09.2023
Facility Executive
Infosys
09.2018 - 03.2023
Waiter
Americana Food Company
07.2015 - 07.2017
Waiter
The Eros Hotel
04.2014 - 06.2015
Waiter
The Pllazio Hotel
12.2012 - 02.2014
B.Sc - Hotel Management
Punjab Technical University