Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Rohit Shinde

Mumbai

Summary

Professional with 7 years of experience in implementing Digital product development, analysis of business solutions and management in NBFC, Insurance, Payments and Retail Commercial Banking products. Specialized in designing Mobile Apps and web products as per Market fit and improving data metric for product incrementally right from Inception to Customer Engagement.

Overview

7
7
years of professional experience

Work History

Senior Technical Product Manager

HERE Technologies
09.2022 - Current
  • Collaborate with Automotive clients, UX and Product Management to understand business requirements and customer pain points for B2B and B2C customers
  • Conduct Market research and Benchmarking new Features as per competitors that led to product adoption increase by 25% per quarter
  • Collaborated with cross-functional Global teams for the scope of new feature enhancement and implementation as per market need leading to an 20% increase in customer satisfaction scores
  • Convert the business and product strategies into specific technical requirements and share with Engineering teams
  • Identify gaps in the pipeline and create a scalable product so that it helps to reduce the monthly cost of the project by 30%
  • Define and track key performance indicators (KPIs) and North Star Metric for the impact created for each product launch
  • Create PRD for the new requirements which are consumed by all stakeholders
  • Develop a Product Roadmap every quarter with the Vision and Strategy with release dates
  • So Epic and CP features are planned accordingly as per Agile ceremonies with bandwidth
  • Sprint Planning with backlog prioritization creating user stories with proper Acceptance criteria make sure definition of done is delivered improving the sprint velocity by 85% keeping in mind the goals that are planned for the current sprint
  • Create the MVP with product iteration to test the new features with alpha-beta testing with limited users then scale globally.

Deputy Product Manager

CDSL Ventures Ltd
06.2022 - 09.2022
  • Worked on building an online journey with designing UX for the account opening of HNI clients for Trading/Broker accounts that led to user engagement of 35%
  • Implemented the customer feedback loop that guided the iteration of product features in multiple phases leading to an increase of NPS score to 8 points.

Assistant Product Manager

Fedbank Financial Services Ltd
05.2021 - 05.2022
  • Do the competitor analysis with the peer banks that help to grow by-products by 25% every quarter
  • Implementation of a SaaS based banking platform for Digital banking with AWS cloud that is flexible to iterate the features as per business needs
  • Design the UX flow for the Mobile App/Website for multiple digital journey that are planned as per business needs
  • Create the BRD for the customer journey and automate the process for the Lending cycle that helps to reduce the operation cost by 30% and increase the customer retention rate by 15% with an intuitive user experience
  • Integrated the Payment Modules with the IMPS, UPI, Statutory Payments, and ACH credit for hassle-free payment
  • Collaborate with multiple stakeholders such as Credit, Operation, Marketing, and Vendor to define the functional requirement for retail product
  • Track the Analytics with metrics to improve and design the App/website as per business requirements
  • Implement the Referral program for active customers that led to an increase in ROI by 15% and user retention rate by 30%.

Officer Application Testing

Tata Capital Financial Services Ltd
01.2019 - 04.2021
  • Worked extensively on building online journey for Personal loans for various platforms end to end
  • Playing a major role in defining the Digital Journeys of non-digital products from conceptualization to finalization stage
  • Preparation of user stories and BRD for the designing of the journey according to project requirements
  • Performing Unit Testing, Acceptance Testing, and A/B Testing and keeping track of the project's timelines and progress
  • Analyze the VM Response through the JSON tag and make sure it is given the correct output.

Associate Application Support

Hansa Solutions
02.2017 - 12.2018
  • Troubleshooting application issues escalated from end users
  • Create a test case scenario in the Staging phase that includes test steps, test data and it final results for the application
  • Provide complete root cause analysis of defects
  • Coordinate resolutions with the development team and project managers
  • Deployment in a production environment for the various modules such as Ione and Snow-white Module
  • Write a query in the SQL/oracle platform according to user data requirements
  • Develop a high level implementation plan for Project Management and serve as a single point of contact for the client from project inception to delivery.

Education

Bachelor of Engineering (I.T) -

University of Mumbai

Skills

  • Product Development
  • Google Analytics
  • Jira
  • Agile
  • Design Thinking
  • Wireframing
  • Figma
  • Prototyping
  • Power BI
  • Confluence
  • Strategic Planning
  • Stakeholder Management
  • Product Lifecycle Management
  • Project Management
  • Analytics
  • Product Launch
  • Fintech
  • UX Design
  • AWS
  • Presentation Skills
  • Budget Management
  • Release Management
  • Risk Management
  • SaaS
  • Product Roadmap
  • Scrum Master
  • Digital Marketing
  • Digital Strategy
  • Salesforce
  • CRM Software
  • Machine Learning
  • AI
  • Strategy Consulting
  • Market Research
  • Mixpanel
  • Java
  • Python
  • SQL
  • Oracle

Certification

  • Certificate in Marketing Insights on Consumer Behaviour from Jagdish Sheth School of Management
  • Certificate in Digital Marketing from ISBR Bangalore

Accomplishments

  • Got Emerging Star Award from Hansa Solutions for academic performance in 2017-2018.
  • Won the Shining Star Award as SFDC Champion from Tata Capital in 2019-2020
  • Won Team Award for Best Digital Transformation at Fedbank in 2021-2022 as scaled the product to 5 lacs plus download with 40% increase of customer acquisition.

Timeline

Senior Technical Product Manager

HERE Technologies
09.2022 - Current

Deputy Product Manager

CDSL Ventures Ltd
06.2022 - 09.2022

Assistant Product Manager

Fedbank Financial Services Ltd
05.2021 - 05.2022

Officer Application Testing

Tata Capital Financial Services Ltd
01.2019 - 04.2021

Associate Application Support

Hansa Solutions
02.2017 - 12.2018

Bachelor of Engineering (I.T) -

University of Mumbai

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Rohit Shinde