Rohit Shukla

Led branch operations and ensured smooth execution of sourcing, disbursement, collection, and customer service activities.

Managed and guided team members to achieve business targets, while maintaining operational and compliance standards.

Monitored portfolio quality, repayment performance, DPD, and collection efficiency to minimize credit risk.

Coordinated with cross-functional teams for KYC, documentation, approvals, disbursement, and issue resolution.

Developed team performance through regular reviews, training, field monitoring, and process improvement.

• Led cross-functional teams to develop and implement innovative insurance solutions.

• Led operational strategies to enhance service delivery and client satisfaction.
• Managed team performance through effective training and development initiatives.
• Streamlined processes to improve efficiency in daily operations and resource allocation.
• Oversaw financial management, ensuring adherence to budgetary constraints and profitability targets.