Rohit Singh
GHAZIABAD UP
Summary
Experienced in SERVICE INDUSTRY with over 2.5 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
FLEET SERVICE SPECIALIST
CEAT LTD.
GURGAON
10.2020 - Current
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Used coordination and planning skills to achieve results according to schedule.
- Managing the data of over 600 vehicles.
- Follow up of service related recommendation.
- Reduction in breakdowns and RCA.
TEAM SUPERVISOR
JK TYRES AND INDUSTRIES
11.2019 - 10.2020
- Handling the activities pertaining to floor maintenance, supervision & servicing of Tyres.
- Developing all kinds servicing check sheets & warranty claims.
- Allocating shifts & handing manpower to achieve the daily availability target of Rivigo.
- Responsible for solving technical issues and break down to increase and improve the efficiency of work.
- Adoption and implementation of new technologies to facilitate faster turn around and good customer experience.
- Managing man power in a shift which assign to me
- Daily wise inspection of vehicles and generating CAT-A report.
- Creating reports, try to manage data of all vehicle regards tyre issue.
QUALITY ENGINEER
Super alloy castings Pvt Ltd
Faridabad
07.2019 - 10.2019
- Line documentation
- Weekly contamination test
- To provide training to new operators & inspector
- Daily rejection analysis and control to them
- Responsible for In-Coming & In-process parts quality & report
- Interaction with vendor regarding component improvement &complaints
- Responsible for control the metallurgical problem during process
- Implementation of tools like, 5S.
Education
PGDM - SUPPLY CHAIN AND MANAGEMENT
SYMBIOSIS CENTRE FOR DISTANCE LEARING (PURSUING)
PUNEBachelor of ARTS -
KALINGA UNIVERSITY
RAIPUR2019
Diploma - Automobile Engineering
BTE
NEW DELHI2016
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Leadership
- Organization and Time Management
Timeline
FLEET SERVICE SPECIALIST
CEAT LTD.
10.2020 - Current
TEAM SUPERVISOR
JK TYRES AND INDUSTRIES
11.2019 - 10.2020
QUALITY ENGINEER
Super alloy castings Pvt Ltd
07.2019 - 10.2019
PGDM - SUPPLY CHAIN AND MANAGEMENT
SYMBIOSIS CENTRE FOR DISTANCE LEARING (PURSUING)
Bachelor of ARTS -
KALINGA UNIVERSITY
Diploma - Automobile Engineering
BTE