SQL
Rohit Singh
Partner Success Manager (Aftersales Lead)
Gurugram
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Partner Success Manager
Electric One Mobility Pvt Ltd, Electric (EV startup)
Gurugram
02.2021 - Current
- India’s Fastest Growing Multibrand EV 2W 3W Franchise store Concept , All Bigger Brands Such as Hero, , Goreen E Mobility Pvt Ltd ,Lectric (SAR Group) , Okinawa ,Kinetic Green ,
- Battre , Cosbike , GT Force ,Mayuri E Rickshaw , OSM and many other , Looking after their After sales Technical Issues
- Total 100+ mostly regions PAN India service Heading
- Dealership Health Report Generation & DMS implementation
- New Brands Onboarding Quality Testing and Report making
- EV Batteries making and basic knowledge of Cells configuration and Charging Infrastructures
- Technical Training for all the brand at all levels .
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Technical Engineer Support
Ienergizer IT solutions Pvt. Ltd
Noida
01.2020 - 08.2020
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Delivered Tier-3 support and SME input to internal and external customers.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
Production Engineer
Mitsuba sical Pvt. ltd
Gurugram
05.2019 - 11.2019
- 1 – Flywheel Assembly Production for many Big IC Engine OEM’S Such as – Renault , Honda , Kia etc 2- Quality Checking of the Rotor and Project profile angle check 3- Parts angle measurement
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Created engineering documentation for manufacturing processes, equipment specifications and change notices.
- Read and analyzed blueprints and project documentation to develop workflows and strategy.
- Procured raw materials essential for supply chain by negotiating with supply chain vendors.
Education
Bachelor of Engineering - Mechanical Engineering
Rajiv GandhiProdyougiki Vishwavidyalay
Bhopal 08.2015 - 06.2019
Skills
Project manager supervision
undefinedSoftware
MS Excel
Python
DMS/ERP
Certification
MATLAB ONRAMP
Interests
Technologies Updation
Earn Money
New concept and Learning
Hobbies
1- Travelling
2- Cooking
3- Reading
4- Orophile
5- Brainstorming
6- Chess
7- Music
8- Painitng
Timeline
The complete Oracle SQL Bootcamp - Udemy
03-2023
MATLAB ONRAMP
09-2022
SIMULINK
09-2022
Senior Partner Success Manager
Electric One Mobility Pvt Ltd, Electric (EV startup)
02.2021 - Current
Technical Engineer Support
Ienergizer IT solutions Pvt. Ltd
01.2020 - 08.2020
Production Engineer
Mitsuba sical Pvt. ltd
05.2019 - 11.2019
Bachelor of Engineering - Mechanical Engineering
Rajiv GandhiProdyougiki Vishwavidyalay
08.2015 - 06.2019
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