Rohit Singh
Noida
Summary
Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps.
Overview
9
9
years of professional experience
Work History
Assistant Operations Manager
Kozuzi Pvt.ltd
02.2022 - Current
- Coordinated with General Manager in different operational issues and promotional activities.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Manage SME's and MIS team
- Manage SLA's of the project
- Drill down reports to identify areas of improvement
- Reported issues to higher management with great detail.
Team Leader
ADFC
07.2017 - 10.2019
- Created staff schedules, approved requested time off and updated reports.
- Set incentives and realistic targets associates could achieve.
- Used advanced features of Microsoft Office to complete all necessary reports for senior management review.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach production targets.
- Worked with customer service to handle escalated customer issues.
NON-IT Recruiter
Maxus Therapy ( U.S Staffing )
09.2015 - 04.2017
- Lead generation
- Recruiting SLP , SLPA , Audiologist for Rehab and Schools .
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Studied job descriptions and qualifications to determine applicant requirements.
Education
BBA - Commerce
D.B.R.A.U ( AGRA UNIVERSITY)
Agra, India08-2014
Skills
- Operational planning
- Training and mentoring
- MIS reports
- Excel
- SLA Management
- Performance Delivery
- People management
Timeline
Assistant Operations Manager
Kozuzi Pvt.ltd
02.2022 - Current
Team Leader
ADFC
07.2017 - 10.2019
NON-IT Recruiter
Maxus Therapy ( U.S Staffing )
09.2015 - 04.2017
BBA - Commerce
D.B.R.A.U ( AGRA UNIVERSITY)
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