Summary
Overview
Work History
Education
Skills
Placeofbirth
Personal Information
Languages
Hobbies and Interests
Languages
Timeline
Generic

Rohit Singh

Jabalpur

Summary

Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.

Overview

15
15
years of professional experience

Work History

Independent Consultant

SELF
JABALPUR
10.2024 - Current
  • Analyzed clients' financial positions, liabilities and assets to determine appropriate coverage levels.
  • Prepared detailed reports summarizing customer requirements and recommendations.

Insurance Agent

PROBUS INSURANCE BROKER PRIVATE LIMITED
JABALPUR
11.2023 - 09.2024
  • Provided advice on financial planning and insurance policies.
  • Non-life insurance sales in the motor commercial segment, such as PCV, GCV, and miscellaneous vehicles for (Govt.. Companies NICL, NIA),HDFC ERGO, and Royal Sundaram
  • Life insurance sales like term and health with maturity linked (HDFC and Bajaj).
  • Negotiated with underwriters to obtain competitive rates for customers.
  • Developed and implemented successful sales strategies to increase customer base.
  • Prepared proposals for prospective clients detailing coverage terms, premiums, and benefits

Sales and Service Engineer

MICROLABS INSTRUMENTS PVT LTD.
MP AND CG
09.2023 - 09.2024
  • Managed relationships with third-party vendors providing services or products related to sales and service operations.
  • Installs, tests, calibrates, and repairs biomedical equipment to support patient diagnosis and treatment; trains users and ensures safe operations. Performed repairs, calibration, and preventative maintenance of medical instrumentation.
  • Recently installed machine, Elisa Plate washer, Elisa reader, mostly sales product in Pan INDIA.
  • Patient monitors, blood gas analyzers(Radiometer), biochemistry clinical chemistry analyzers,electrolyte equipment etc
  • Installed new equipment by establishing, adjusting, calibrating, and testing performance. Called for specialized equipment servicing, evaluated service contracts, and managed equipment inventories.
  • Ensured compliance with applicable laws, regulations, codes, standards, policies.
  • Establish new accounts and service existing accounts through identifying potential customers and strategically planning sales call schedule.
  • Created detailed documentation of customer interactions and product installation processes.
  • Resolved complex issues related to product performance or compatibility problems.

Sales and Service Engineer

TEJASWANI ENTERPRISES
Jabalpur
10.2021 - 08.2023
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Monitored and managed inventory levels to ensure availability of supplies.
  • Conducted regular physical inventories and reconciled with computer-generated reports.
  • Managed returns from vendors and updated appropriate documents accordingly.
  • Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
  • Tracked expiration dates for products stored in the warehouse facility.
  • Repaired and performed preventative maintenance on surgical instrument washers and sterilizers as well as general biomedical equipment in medical facilities.
  • Evaluated in hospitals, nursing homes, and clinical environments.
  • Managed the maintenance and calibration of various medical equipment.
  • Major companies, NIHON KOHDEN, ARK DIAGNOSTIC, AGAPPE, etc.

Banking Operations Specialist

JILA SAHAKARI BANK(HCL TECH.)
Jabalpur
01.2010 - 06.2020
  • Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure)
  • Collaborated with internal stakeholders to develop strategies for improving operational efficiency.
  • Collaborates with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures.
  • Created reports detailing daily transactions and other financial activity.
  • Reviewed and processed customer deposits, withdrawals, loan payments, and transfers.
  • Analyzed data from various sources to identify potential fraud cases.
  • Maintained customer records of all banking activities in a secure database.
  • Investigated customer complaints related to banking services or products.
  • Reviewed account documents such as loan applications and credit agreements.
  • Prepared daily reports to track banking transactions and account balances.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Checked source documents against entered data to ensure accuracy.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Operated various office equipment such as scanners, printers. when required.

Education

DIPLOMA IN ELECTRONICS -

GOVT. POLYTECHNIC COLLEGE
Jabalpur, Madhya Pradesh
12.2009

Skills

  • Sales strategies
  • Team leadership
  • Microsoft Office
  • Insurance underwriting
  • Technical support
  • Biomechanics
  • Report Preparation
  • Customer Service
  • Communication Skills
  • Ability to Multitask

Placeofbirth

Jabalpur

Personal Information

Nationality: Indian

Languages

  • English
  • Hindi

Hobbies and Interests

  • Playing and Watching Cricket
  • Listen to Music

Languages

Hindi
First Language

Timeline

Independent Consultant

SELF
10.2024 - Current

Insurance Agent

PROBUS INSURANCE BROKER PRIVATE LIMITED
11.2023 - 09.2024

Sales and Service Engineer

MICROLABS INSTRUMENTS PVT LTD.
09.2023 - 09.2024

Sales and Service Engineer

TEJASWANI ENTERPRISES
10.2021 - 08.2023

Banking Operations Specialist

JILA SAHAKARI BANK(HCL TECH.)
01.2010 - 06.2020

DIPLOMA IN ELECTRONICS -

GOVT. POLYTECHNIC COLLEGE

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