Rohit Sood
Center Head
Una,HP
Summary
To lead, challenge and be challenged in a marketing strategy or business/market development position. Analyze and improve marketing, sales and operational performance. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Centre Head
Bansal, The Legacy Institute
Una
01.2018 - Current
- Established 2 new branches in 2 cities - Una and Nangal to leverage potential customers.
- Hired and trained entire marketing, administrative and team, along with teaching staff for effective working.
- Resolved problems, improved operations and provided exceptional service.
- Generated new business with marketing initiatives and strategic plans.
- Increased customer satisfaction by resolving issues.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used coordination and planning skills to achieve results according to schedule.
- Proved successful working within tight deadlines and fast-paced atmosphere
- Resolved problems, improved operations and provided exceptional service
Cluster Head, Operations
Aakash Educational Services Pvt Ltd
Ahmedabad
06.2015 - 12.2017
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Managed branch size of team of 200 full and part-time employees.
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to optimize procedures for higher efficiency and help company evolve and grow.
- Reviewed operations reports to understand numbers and trends.
- Increased profit by streamlining operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Supervised team of 150-200 branch employees and made recommendations regarding performance evaluations.
- Prepared variety of different written communications, reports and documents.
- Increased customer satisfaction by resolving issues.
- Monitored company inventory to keep stock levels and databases updated.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Saved on expenses by implementing cost-saving initiatives that addressed long-standing problems.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Created plans and communicated deadlines to complete projects on time.
- Maximized performance by monitoring daily activities and mentoring team members.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Partnered with vendors and suppliers to effectively manage and budget.
- Formulated processes to reduce downtime and financial loss.
Business Development Manager
Bansal Education Group
09.2013 - 10.2015
- Managed all marketing activities, branch responsibilities, administration activities and distribution of all marketing and publicity material (posters, program, flyers, brochures etc.)
- Career Counseling to Students as well as parents.
- Conducted workshops for growth of Institute.
- Coordinated invitation of potential future promoters and supporters of the institute.
- Developed media presence and coordinate with Media Persons to conduct major promotional activities and press conferences.
- Made new marketing policies for fresh year enrollments.
- Extended directional and effective leadership via training, motivation and supervision in organization.
- Conduct Seminars and give Presentations in Schools and Individual Tutors.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Compiled product and customer data to generate informed profit projections.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed research to uncover potential target areas, markets and industries.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Created reports and presentations detailing business development activities.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Represented company and promoted products at conferences and industry events.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Devised effective marketing, sales and other promotional initiatives.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
Marketing and Sales Manager
KAYA International Pte Ltd
11.2011 - 07.2013
- Secured Entrepreneur Pass - by researching and completing compulsory documentation and mandatory requirements for establishing business outlet in Singapore, as per government guidelines.
- Managed all marketing and branding activities to establish business successfully.
- Major focus on Clinic’s - daily sales, weekly sales and monthly revenue.
- Organized events and promotions in Hotels, Clubs & Malls for generate new customer data base.
- Developed materials for promotion so that print copies and marketing collateral are carried out.
- Designed, implemented and facilitated annual marketing strategies for company.
- Developed marketing strategies based on various features such as marketing nature, royalty requirements for beauty care, copyright requirements, mark up factors, cost factors etc to name a few.
- Planned and administered budget for marketing operations of company.
- Managed external systems and communications and public relations, consultants, vendors etc.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue.
Area Sales Manager
Secure Technologies Pvt Ltd
Panchkula
02.2010 - 10.2011
Area Retail Sales Manager
IO Global Services Pvt Ltd
05.2008 - 01.2010
Territory Sales Representative
Cipla Protec
Rewari
05.2006 - 04.2008
Education
Bachelor of Science - Airlines, Tourism And Hospitality Management
ITFT
ChandigarhSkills
Technical skillsProgramming languagesBasic, c, c, Perl, sql, htmlDesigning tools: Adobes Photoshop, Corel draw x3, Dreamweaver
Promotional Campaigns
Vendor Management
Sales Promotion
Product Positioning
Traditional Marketing Strategies
Team Goals
Product Launch Management
Contract Negotiation
Social Media Proficiency
Timeline
Centre Head
Bansal, The Legacy Institute
01.2018 - Current
Cluster Head, Operations
Aakash Educational Services Pvt Ltd
06.2015 - 12.2017
Business Development Manager
Bansal Education Group
09.2013 - 10.2015
Marketing and Sales Manager
KAYA International Pte Ltd
11.2011 - 07.2013
Area Sales Manager
Secure Technologies Pvt Ltd
02.2010 - 10.2011
Area Retail Sales Manager
IO Global Services Pvt Ltd
05.2008 - 01.2010
Territory Sales Representative
Cipla Protec
05.2006 - 04.2008
Bachelor of Science - Airlines, Tourism And Hospitality Management
ITFT