Rohit Tanwar
-
Solan
Summary
A well-organized, creative and goal-oriented graduate possessing excellent communication, problem-solving and leadership skills seeking to secure top position of challenge where I can utilize my skills in real life scenarios.
Overview
2
2
years of professional experience
3
3
Certifications
1
1
Language
Work History
Digital Marketing Intern
JLPL Pvt. Ltd
06.2023 - 07.2023
- Performed market analysis and research on competition
- Assisted in tracking and reporting marketing campaign performance, identifying key trends for continuous improvement of future efforts.
- Monitored online conversations about brand, proactively addressing any concerns or questions from customers and fans alike on social media platforms.
- Supported marketing team with administrative tasks, ensuring smooth operations within department.
Customer Care Executive
Tele Performance
10.2021 - 03.2022
- Assisted customers in making informed purchasing decisions by providing accurate information's
- Provided technical support to customers on variety of issues, such as software installations, troubleshooting and configuration.
- Exceeded targets consistently by maintaining unwavering focus on customer satisfaction and service excellence.
- Collaborated with cross-functional teams to address complex customer concerns and provide comprehensive solutions.
Education
Intermediate (CBSE) -
DAV Lakkar Bazar
ShimlaMatriculation(CBSE) -
DAV Lakkar Bazar
ShimlaMBA - Marketing
Chandigarh University
Punjab 04.2001 -
Bachelors in Computer Application - Computer Science
Punjab University
Chandigarh 04.2001 -
Skills
Power Bi
MS Office
Excel
Problem-solving abilities
Teamwork and Collaboration
Adaptability and Flexibility
Time Management
Certification
Brand Management: Aligning Business, Brand and Behaviour- COURSERA
Timeline
Digital Marketing Intern
JLPL Pvt. Ltd
06.2023 - 07.2023
Customer Care Executive
Tele Performance
10.2021 - 03.2022
MBA - Marketing
Chandigarh University
04.2001 -
Bachelors in Computer Application - Computer Science
Punjab University
04.2001 -
Intermediate (CBSE) -
DAV Lakkar Bazar
Matriculation(CBSE) -
DAV Lakkar Bazar