Rohit Tripathi
Technical Sales Specialist
Mumbai
Summary
Experienced Global Sales Expert adept at software sales and networking equipment. Delivered exceptional support to clients across diverse regions including USA, Europe, Gulf, and Asia. Proficient in cold calling, email communication, demo presentations, and negotiation tactics.
Overview
9
9
years of professional experience
Work History
Sales Engineer
Entera Global
09.2023 - 04.2024
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Presented technical presentations to clients to explain product features and benefits.
- Developed and implemented product marketing plans to reach target customers.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
Sales Engineer and Trainer
Make-Interactive
09.2019 - 08.2023
- End-to-End Implementation Leadership: Oversaw the complete lifecycle of Bitrix24 software implementation, ensuring seamless integration and successful deployment for clients.
- Stakeholder Collaboration and Requirement Gathering: Led the requirement gathering process, collaborating closely with stakeholders to identify and document project specifications, ensuring alignment with client objectives.
- Cross-Functional Coordination and Project Management: Coordinated seamlessly with cross-functional teams, including developers, to deliver high-quality solutions meeting and exceeding client expectations. Also, managed select projects by leading discussions with developers and overseeing implementation.
- Post-Implementation Support and Maintenance: Provided ongoing support and maintenance post-implementation, swiftly resolving issues to maintain long-term customer satisfaction and strengthen client relationships.
- Global Client Management and Service Excellence: Effectively managed a diverse clientele across multiple regions, fostering strong relationships and delivering top-notch service to drive business growth.
- Consultative Recommendations for Improvement: Advised customers on improving results by recommending changes focused on cost reduction, productivity enhancement, and the addition of new functionality, driving continuous improvement and value for clients.
Sales Engineer
Intreface
07.2015 - 09.2019
- Lead Generation and Client Engagement: Proactively managed inquiries and engaged clients for CRM, project management, and collaboration solutions, leveraging modern lead generation techniques.
- Requirements Analysis and Agile Development: Conducted needs assessments and collaborated with agile teams to translate requirements into actionable plans, prioritizing iterative delivery and client satisfaction.
- Documentation and Implementation Excellence: Produced comprehensive documentation and guided seamless implementation of SAAS and on-premise solutions, emphasizing clear communication and user-centric design principles.
- Negotiation and Financial Acumen: Demonstrated strong negotiation skills to ensure favorable terms and on-time payments, contributing to project financial health and client satisfaction.
- Global Client Relationship Management: Cultivated strong client relationships across diverse regions, including the USA, Gulf, and UK, by delivering personalized service and exceeding expectations.
Sales Associate
Change Network
7 2013 - 7 2015
- Client Relationship Steward: Cultivated lasting client partnerships through targeted email campaigns and personalized outreach.
- Cold Calling Initiatives: Initiated effective cold calling campaigns to engage potential clients and nurture relationships.
- Revenue Enhancer: Orchestrated diversified product sourcing from key regions like Singapore, China, and the Gulf.
- Negotiation Expertise: Leveraged strong negotiation skills to secure optimal terms and pricing from suppliers.
- Impact: Achieved significant revenue growth and enhanced profitability for the company.
Education
Master of Management Studies -
Mumbai University
Bachelor of Management Studies - undefined
Mumbai University
Skills
Mastering remote sales techniques: Video conferencing demos, virtual presentations, online sales pitches
Virtual relationship building: Leveraging digital communication channels, personalized outreach
Proficiency in remote collaboration tools: Slack, Microsoft Teams, Zoom
Deepening understanding of SaaS products: Features, benefits, competitive advantages
CRM mastery: Bitrix24, HubSpot CRM for sales activities, customer relationship management, data-driven insights
Expertise in project management software: Jira, Bitrix24 for planning, organizing, tracking project tasks
Independent work skills: Self-discipline, time management, accountability
Enhancing cold calling techniques: Effective prospecting, objection handling, value proposition communication
Email communication mastery: Crafting compelling, personalized emails, segmentation
Data analysis and reporting: Analyzing sales data, metrics, presenting insights effectively
Continuous learning and adaptability: Staying updated on industry trends, best practices, emerging technologies
Contact Information
Rohit, Tripathi, rohitt6677@gmail.com, +918976365548
References
- Hans Overbeek, CEO, hans@cyberfinance.co.za, Cyber Finance
- Stephen Ankenman, CEO, s@polus.io, Polus
- Sander Bujis, CEO, sander@make-Interactive.com, Make-Interactive
- Damian Edwards, CEO, damian@intreface.com, Intreface
- Ian Williams, CEO, ian.williams@titl.tt, Tobago Information Technology Limited
- Kirill Bondarenko, Sales Director, Kirbond@gmail.com
Timeline
Sales Engineer
Entera Global
09.2023 - 04.2024
Sales Engineer and Trainer
Make-Interactive
09.2019 - 08.2023
Sales Engineer
Intreface
07.2015 - 09.2019
Sales Associate
Change Network
7 2013 - 7 2015
Master of Management Studies -
Mumbai University
Bachelor of Management Studies - undefined
Mumbai University