Experienced in driving business growth through strategic partnerships and client relationships. Proven track record of surpassing sales targets and expanding market reach. Skilled in identifying new business opportunities and creating tailored solutions to meet client needs. Eager to utilize expertise in Business Development and Account Management to add value to a dynamic team.
Overview
16
16
years of professional experience
Work History
Area Sales Manager (Credit Cards)
SBI cards & Payment Services Ltd.
06.2022 - Current
Oversaw POS systems for processing 25-30 credit card transactions.
Directed a large team comprising more than 200 sales executives, team leaders, and relationship managers.
Enhanced business reach through acquisition of partners and sales points.
Directed efforts to minimize account turnover.
Maintained strict compliance with regulatory standards.
Met acquisition goals in alignment with MOU cost parameters.
Met team deadlines for Delay Visit Reports consistently each week and month.
Completed mandatory learning hours for development.
Executed strategies to fulfill MOU-defined new account acquisition goals.
Fulfilled premium account goals as outlined in MOU.
Coordinated activities with channel partners, such as mall managers and DMRC station managers.
Revised sales approaches to ensure consistency with company objectives and industry standards.
Monitored performance of sales representatives to ensure targets were met.
Managed channel partner escalations effectively.
Created detailed reports to enhance sales evaluations.
Sales Manager (Credit Cards)
HDFC Bank Ltd.
10.2016 - 05.2022
Oversaw credit card, personal loan, and cross-sell campaigns for home loans, loans against property, Forex, CASA, and health insurance products across 17-20 branches.
Supervised a team exceeding 20 sales and senior sales executives.
Led team and collaborated with channel partners to achieve sales objectives.
Revised sales approaches to ensure consistency with company objectives and industry standards.
Coached sales representatives to enhance performance.
Pitched suitable bank products tailored to customer needs.
Implemented brand best practices to enhance customer retention.
Implemented strategies to boost awareness of bank offerings.
Assisted customers with on-boarding processes.
Discovered avenues for enhancing sales through existing customer relationships.
Created detailed reports for sales evaluations.
Sales Manager
Clavis Technologies Pvt. Ltd.
11.2015 - 09.2016
Conducted client prospecting through social media, email marketing, references, and cold calls.
Delivered end-consumer software product pitches.
Collaborated with Project Managers on deliverables.
Cultivated strong client relationships to enhance account growth.
Worked alongside experts to enhance pitch strategies.
Suggested product upgrades based on market analysis.
Engaged in industry conventions and seminars to drive business growth.
Assessed potential for cross-sales during payment follow-ups.
Collection Manager
MDC Magazine
09.2011 - 10.2015
Secured final payments on contracts.
Cultivated strong client relationships and managed escalations effectively.
Designed payment solutions considering clients' financial circumstances.
Directed team acquisition, training, and supervision to fulfill collection objectives.
Generated detailed monthly progress updates.
Team Leader
Reliance Communication Ltd.
07.2009 - 08.2011
Promoted diverse telecommunication plans to increase sales.
Managed relationships with corporate clients, dealers, and third-party vendors to boost sales.
Crafted customized sales strategies informed by customer input.
Attended sales meetings and delivered sales progress reports.
Created performance reports to evaluate team efficiency.