ROHIT AGARWAL
Bangalore
Summary
Detail-oriented finance professional with expertise in accounts payable and vendor management, seeking Associate Team Leader role in Fifinancial Services. Proven experience optimizing financial operations, enhancing internal controls, and building strong vendor relationships. Equipped with an MBA in Finance and proficiency in SAP Ariba, Oracle JDE, and Power BI to support organizational financial health through accuracy and compliance.
Overview
1
1
Language
3
3
years of post-secondary education
12
12
years of professional experience
Work History
BPO Lead
ITC Infotech
Bangalore
10.2025 - Current
- Led team of 15 in offsite and onsite invoice processing, billing, query resolution, and timely vendor payments.
- Resolved invoice and payment issues through administrative support, ensuring timely resolutions.
- Provided assistance to team by actively observing and managing the queue.
Team Leader
Infosys BPM LTD
Bangalore
11.2020 - 03.2023
- Lead a team in high-volume invoice processing, vendor payment, vendor management, invoice matching, working on GRN, meeting SLA, Urgent booking and payment run.
- Workflow Management, Technology Utilization, Performance Monitoring, Quality Control and Compliance, Quality Assurance and Escalation Management, Training and Mentoring, Performance Management, Relationship Building, Reporting and Communication, Problem Resolution.
- Resolved client and vendor issues during invoice processing.
- Monitored workflow and supported the team at month end to maintain SLA.
- Monitored the workflow and supported team at month end and maintained the SLA.
- Addressed client/vendor queries and resolved issues during invoice processing to ensure smooth operations.
- Provided comprehensive vendor support by addressing inquiries and resolving issues., Invoice Management, Payment Status & Discrepancies, Workflow/Approval Escalations, PO and GRN Issue, Compliance & Audit Support.
- Support of data cleansing strategies and provide guidance to teams in performing data cleansing across in-scope data elements.
- Supported process /functional inputs for SAP Ariba and Oracle JDE.
- Maintained a detailed log of all requests in the ticketing tool for tracking purposes.
- Defined clear SLAs for different queries to enhance response times and improve service delivery.
- Utilized standardized response templates to ensure accuracy and adherence to compliance standards.
- Maintained updated and accurate vendor master data to reduce the occurrence of repeated issues.
- Collaborated with procurement, treasury, and finance teams to streamline processes and enhance communication.
SENIOR ASSOCIATE
EXL Services
Bangalore
05.2019 - 09.2020
- Led in migration of the transaction data in to SAP Ariba.
- Proficiently utilized SAP Ariba for PR/PO creation, and managed credit/debit note issuance.
- Led migration of transaction data into SAP Ariba. of the transaction data in to SAP Ariba.
- Assisted with training schedule training schedules for key and end users.ing the key & end user training schedule development and strategy.
- Led process and functional activities to improve workflow efficiency. /functional activities.
- Resolved queries from both external and internal teams efficiently.
- Coordinated timely vendor invoice submissions and facilitated approval processes to ensure efficient cash flow.
- Proficiently utilized SAP Ariba for PR/PO creation, and managed credit/debit note issuance.
- Resolved queries from both external and internal teams efficiently.
- Resolved price and quantity discrepancies in invoicing. and quantity variances in invoicing.
- Maintained strong supplier relations and resolved invoicing and payment queries to enhance service delivery.
- Improved the vendor onboarding process, reducing setup time by 20%.
- Fostered positive relationships with internal and external customers through professional communication.
- Led problem resolution efforts resolution activities - coordinate with technical teams.
- Managed AR Team and reviewed accuracy and completeness of invoices prepared staff members.
- Reviewed and verified documentation for new and existing vendors and customers.
- Generated Purchase Orders based on request information requirements.
- Verified vendor invoices and customer payments, and performed reconciliations.
Senior Associate
Magna INFOTECH
Bangalore
06.2016 - 04.2019
- Processed invoices for PO and Non-PO, settled T&E claims, monitored service level agreements for compliance, matched invoices, and verified inventory accuracy through processing goods receipt notes.
- Analyzed client data to identify trends and improve service delivery.
- Developed training materials for new hires to ensure consistent knowledge sharing.
- Created training materials for new hires to facilitate consistent knowledge sharing.
Consultant
Qsource
Bangalore
01.2015 - 02.2016
- Invoice processing, PR to PO conversion, invoice matching, working on GRN, vendor payment, Cultivated strong vendor relationships to enhance collaboration. to ensure smooth operations.
- Analyzed client data to identify trends and recommend actionable solutions.
- Facilitated workshops to engage stakeholders in discussions that identified and prioritized process improvements.
- Analyzed client data to identify trends and recommend solutions that addressed client needs.
Education
MBA - Finance
Bu Patnaik University of Technology
RaurkelaBBA - Accounts
Sambalpur University
Raurkela 05.2006 - 07.2009
Skills
- SAP Ariba
- PO creation
- Vendor Payment
- GRN processing
- 2-3 way matching
- Accounts Payable Software
- ERP Oracle JD Edwards
- Process Improvement
- Project support
- Performance Reporting
- Data reporting
- Vendor/client support
- Stakeholder Management
Personal Information
Date of Birth: 02/22/86
Languages
Date of Birth: 02/22/86
Hobbies and Interests
Date of Birth: 02/22/86
Job Title
Date of Birth: 02/22/86
Skills Tools
Date of Birth: 02/22/86
Languages
English
First Language
Timeline
BPO Lead
ITC Infotech
10.2025 - Current
Team Leader
Infosys BPM LTD
11.2020 - 03.2023
SENIOR ASSOCIATE
EXL Services
05.2019 - 09.2020
Senior Associate
Magna INFOTECH
06.2016 - 04.2019
Consultant
Qsource
01.2015 - 02.2016
BBA - Accounts
Sambalpur University
05.2006 - 07.2009
MBA - Finance
Bu Patnaik University of Technology