Rohit Anant Jadhav
Mumbai
Summary
Results-driven Service Coordinator with a strong focus on communication, relationship building, and problem-solving. Proven track record in managing customer inquiries and ensuring client satisfaction.
Overview
11
11
years of professional experience
Work History
Service Coordinator
Alfaa
Mumbai
01.2025 - Current
- Coordinated communication between departments to ensure smooth service delivery.
- Handled incoming calls and inquiries from customers regarding services offered.
- Monitored email and phone communication to provide prompt responses and solutions.
- Followed up with technicians and managers to receive and communicate status updates.
- Developed and maintained relationships with key clients to ensure repeat business.
- Managed customer inquiries regarding product quotations and pricing.
Equity Advisor
MOtilal Oswal
Mumbai
02.2023 - 12.2023
- Advised clients on investment strategies and equity market trends.
- Promoted business to increase customer base and grow revenue.
Assistant Manager
McDonald's
Mumbai
06.2015 - 01.2023
- Trained new team members on policies and procedures.
- Managed inventory levels and ordered supplies as needed.
- Ensured food safety standards and cleanliness were maintained consistently.
- Assisted in resolving customer complaints and feedback effectively.
- Monitored cash handling procedures for accuracy and security.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Bachelor of Commerce - Commerce
J M Patel College Commernce
Mumbai 04-2017
Skills
- Communication skills
- MS office expertise
- Teamwork
- Decision-making
- Team leadership
- Prepare reports
Languages
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Marathi
Native
Native
Accomplishments
Performer of the month (Motilal Oswal)
Timeline
Service Coordinator
Alfaa
01.2025 - Current
Equity Advisor
MOtilal Oswal
02.2023 - 12.2023
Assistant Manager
McDonald's
06.2015 - 01.2023
Bachelor of Commerce - Commerce
J M Patel College Commernce