Rohit Ayyar
Pharma, Lifesciences, Healthcare Consulting | Marketing, Digital Engagement and Content Strategy | Account Management
Toronto,Ontario, Canada
In the midst of chaos, there is always opportunity.
Sun Tzu
Summary
Organized and detail-oriented Healthcare Professional with a six-sigma black belt, proven account and project management skills with documented experience in the Healthcare, Pharmaceutical and Lifesciences Industry. Experienced in Pharma Consulting, Marketing, Digital Engagements, KOL and Stakeholder Management and HCP Communication. Strengths include expert communication and relationship management, managing high performance teams, strategic thinking, problem solving, collaboration across business functions and networking with top-notched active listening skills. Adept in developing positive relationships with clients and customers to ensure customer satisfaction and business growth.
Overview
6
6
years of post-secondary education
11
11
years of professional experience
5
5
Languages
7
7
Certificates
Work History
Account Management | Client Services
Indegene Inc.
Toronto, Canada
2021.05 - Current
- Account and Client Liaison Lead for major Pharma clients in Canada for Account Management | Client Services | Digital Engagement, Content Strategy
- Established performance and service goals and held associates accountable for individual performance.
Associate Vice President
THB | Technology, Healthcare, Big Data Analytics
New Delhi, India
11.2020 - 04.2021
- Primary Account Lead for marquee pharma clients across APAC to enable efficient delivery of Real-World Evidence, Clinical Data Insights and Primary Market Research to meet client business objectives.
- Involved in Account Planning and Strategy to grow accounts and build relationships whilst ensuring on-time, under-budget project management to optimize performance using a consultative approach.
- Achieved a quick closure of $50K in less than 90 days into the organization.
Client Services Lead
Indegene Pvt. Ltd
Bangalore, India
08.2018 - 09.2020
- Spearheaded Key Account Management and Project Management for Client Projects across NA, APAC, Europe and EMEA.
- Developed pre-sales strategies (proposals, presentations, RfPs and RfIs), managed accounts and oversaw planning, and implementation of multiple digital content/creative/technology projects for Top 10 Global Pharma and Lifescience Cos.
- Served as on-site Client Account Liaison and Client Partner to manage key relationships for marquee clients.
- Demonstrated 100% on-time, in-budget delivery of all projects handled and accounts overseen ensuring repeat business and continued revenue with impact of over $3.6m.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Directed and supervised a team of 4 Project Associates for Operational Project Execution.
Project Lead
Indegene Pvt. Ltd
Bangalore, India
09.2017 - 04.2018
- Planned and implementation of various projects pertaining to eLearning, Digital Engagements, HCP Communication and KOL Interaction for various Pharma clients across APAC and EU.
- Collaborated with cross-functional teams and external suppliers/partners to optimize project delivery while managing Client Relationships.
- Liaised with Sales team in account nurturing, pre-sales presentations, and to provide customized solutions to prospective clients.
- Demonstrated results with repeat business of over $150K within first three months.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve scheduled targets.
Head - ActivRehab / Corporate Liaisons
Activ Doctors Online India Pvt. Ltd
Bangalore, India
10.2015 - 07.2017
- Led B2B initiatives and Key Account Management at multiple levels in innovating and formulating solutions to optimize workplace wellness and healthcare solutions for Corporate Partners.
- Managed a PAN India project for a telecom partner end-to-end including plan, marketing, liaisons, delivery and operations resulting in 200% increase in revenue.
- Developed relationships and key accounts with 15+ existing clients/partners as single point of contact (SPOC), involved in scaling, up selling services.
- Negotiated and closed business and strategic partnerships with 7 major clients in less than 12 months.
- Built 'ActivRehab' service vertical from ground up as an additional revenue stream - including P&L, recruitment, training and scaling of the vertical from a team of zero to 22 resulting in 17% increase in annual revenue.
Senior Consultant
Nationwide Primary Healthcare Services Pvt. Ltd
Bangalore, India
07.2014 - 08.2015
- Jointly led Operations and Delivery for the Physiotherapy and Rehabilitation Department and monitored, supervised, led a team of 6 Physiotherapists and 12 Consultant Physiotherapists.
- Implemented web-based rehabilitation protocols and guides, improving revenue by 30%.
- Managed relationships with key B2B partners and onboarded 3 new accounts for health workshop streams.
Senior Consultant
Ossicare
Bangalore, India
04.2013 - 06.2014
- Managed care of the OPD, led a team of 5 consultants and was responsible for and delivered over 40+ Workshops/Seminars across various B2B clients on WRMSDs/Ergonomics and on-site health camps.
Cofounder / Director
PhysioHub
Bangalore, India
04.2010 - 06.2013
- Founded Physiohub soon after graduation by implementing location-based service selection for patients through the online portal and onboarding a team of 140+ consultant physiotherapists across Bangalore, Nagpur.
- Partnered with and conducted various health camps/seminars in over 30+ corporate setups including SAP, Microsoft, Accenture and Yahoo! India on good ergonomics and prevention of WRMSDs (work related musculoskeletal disorders).
Education
Post Graduate Diploma - Musculoskeletal Physiotherapy
09.2010 - 02.2012
Bachelor of Physiotherapy -
06.2006 - 08.2010
Certification
Digital Transformation - Indian School of Business
Skills
Account Management
Relationship Building and Management
Networking and Negotiation skills
Client Engagement
Strategic Planning
Account oversight and development
Business development and planning
Goals and performance
Strategic account development
Project Management
Client communication
Account servicing
Customer presentations
Consultative selling
Team Management
Relationship selling
Timeline
Account Management | Client Services - Indegene Inc.
2021.05 - Current
Associate Vice President - THB | Technology, Healthcare, Big Data Analytics
11.2020 - 04.2021
Digital Transformation - Indian School of Business
10-2020
Google Analytics Certified
07-2020
Google Search Ads Certified
07-2019
Client Services Lead - Indegene Pvt. Ltd
08.2018 - 09.2020
Project Lead - Indegene Pvt. Ltd
09.2017 - 04.2018
Healthcare Innovation - Duke University
05-2017
Marketing Essentials - Wharton School Online
10-2016
Six Sigma Black Belt - ISSI
10-2016
Head - ActivRehab / Corporate Liaisons - Activ Doctors Online India Pvt. Ltd
10.2015 - 07.2017
Senior Consultant - Nationwide Primary Healthcare Services Pvt. Ltd
07.2014 - 08.2015
Senior Consultant - Ossicare
04.2013 - 06.2014
Fellow in Sports Sciences - Apollo Hospitals
01-2011
Manchester Metropolitan University - Post Graduate Diploma, Musculoskeletal Physiotherapy
09.2010 - 02.2012
Cofounder / Director - PhysioHub
04.2010 - 06.2013
Rajiv Gandhi University of Health Sciences - Bachelor of Physiotherapy,
06.2006 - 08.2010