ROHITH SHYAMALA
HYDERABAD
Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
8
8
years of professional experience
Work History
Senior Process Associate
ADP
HYDERABAD
12.2021 - Current
- Working for team CSL (Celergo & Streamline Clients), cash applications.
- Assisted in developing metrics for measuring performance of Order-to-Cash processes.
- Processing regular cash allocation on Euro and USD batches.
- Regularly maintaining an account record of clients' payments.
- Processed accounts receivable invoices, payments, and refunds
- Prepared monthly reconciliations for assigned customer accounts to ensure accuracy of balances reported in the General Ledger.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Provided assistance in the preparation of month end closing activities related to Accounts Receivable function.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Assisted with month-end and year-end closing processes.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
- Prepared daily bank deposits, reconciled accounts, and posted journal entries.
- Developed effective strategies to collect past due receivables.
- Reconciled or entered report discrepancies found in financial records.
- Ensured timely follow-up on delinquent account balances, as well as taking necessary action when required.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Performed detailed analysis of large volumes of data in order to identify potential errors or inconsistencies in payment processing activities.
- Assisted in the preparation of monthly bank reconciliations.
- Worked closely with Accounts Receivable department on resolving any outstanding issues.
- Performed financial calculations for amounts due, interest charges and balances.
- Ensured compliance with federal, state and local laws concerning wages, taxes and labor regulations.
- Calculated withholding tax amounts based on country specific regulations.
- Reconciled accounts receivable balances with third-party payers.
- Reconciled computer reports with manually maintained ledgers.
- Processed and reconciled accounts receivable and payable transactions.
- Reviewed accounts with credit balances to determine accuracy of refunds.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Completed day-to-day duties accurately and efficiently.
Claims Associate
OPTUM
HYDERABAD
08.2017 - 12.2021
- Provided customer service to both internal and external customers regarding billing inquiries.
- Maintained records of all billing activities in a timely manner.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Coordinated communications between patients, billing personnel and insurance carriers.
- Identified areas where cost savings could be achieved through improved efficiency in processing bills.
- Developed strong professional rapport with vendors and clients.
- Processed invoice payments and recorded information in account database.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Executed account updates and noted account information in company data systems.
- Reviewed legal claims for accuracy and issues.
- Applied HIPAA privacy and security regulations while handling patient information.
- Maintained billing software by updating rate change, cash spreadsheets and current collection reports.
- Analyzed medical coding issues, identified errors, made corrections, and followed up with insurance providers on denied claims as necessary.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Verified accuracy of account information and processed adjustments as needed.
- Managed all payments processing, invoicing and collections tasks.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Maintained historical records by microfilming and filing documents.
- Generated detailed financial reports for management review.
Education
Bachelor of Commerce - Accounting And Finance
Sai Sudhir Degree College
Hyderabad05-2017
High School Diploma -
Anish College of Commerce
Hyderabad06-2014
High School Diploma -
Vijaya High School
Hyderabad05-2012
Skills
- Accounts receivable
- Year-end processing
- Regulatory compliance
- Payment processing
- Cash application
- Accounting software usage
- Data accuracy verification
- Problem solving
- Customer service
- Accounts reconciliation
- Team management
- Quality assurance
- MS office
- Microsoft Word
Accomplishments
Associate of the Month
Associate of the Quarter
Number of my moments from external stakeholders
Many more appreciations from management,
supporting other team members' business during their month-end/year-end tasks
Gaining some knowledge from other businesses
Giving best ideas to perform our daily task easily
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Elementary (A2)
A2
Personal hobbies
- Playing cricket
- Travelling
- Listening to music
Timeline
Senior Process Associate
ADP
12.2021 - Current
Claims Associate
OPTUM
08.2017 - 12.2021
Bachelor of Commerce - Accounting And Finance
Sai Sudhir Degree College
High School Diploma -
Anish College of Commerce
High School Diploma -
Vijaya High School
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