Focus being Operation Management & Customer Service- I’m looking for an opportunity with a growth oriented organization.
Total 12 years 7 months of experience in diverse financial services (Finance & Accounting Operations, Team Management ) Analytical and detail oriented, able to identify and implement process improvements that increase accuracy, consistency and efficiency.
An energetic leader who is able to communicate effectively with people of all ages and backgrounds, to work collaboratively to resolve problems, and to motivate team member to achieve personal and organisational objectives.
AREAS OF STRENGTH
Operations Management: Implementing short/long-term plans for achieving objectives. Coordinating with various teams at multiple levels, interacting with internal & external clients to review and resolve daily operational issues as well as implementing new process & procedure changes.
Accounting Operations: Review & Checking of Data, maintaining and scrutinizing statutory books of accounts viz, journal, ledger, cash / Bank books, Assets register in compliance with time & accuracy norms. Monitoring cash flow, reviewing the cash position and forecast, reviewing the Balance Sheet and Income Statements at various level, Financial Consolidation and Reporting, US Statutory Schedules Reporting.
Process Management: Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to minimize risk and maximize customer satisfaction level. Mapping client’s requirements and coordinating in developing, implementing and transitioning processes in line with the guidelines specified by the client. Setting quality standards for operational areas & ensuring adherence to quality standards.
Transition and Transformation: Three successful onsite transition experience from USA and Philippines and successful project implementation.
Team Management: Identifying team strength for building team effectiveness by promoting a spirit of cooperation between team members. Creating & sustaining environment that fosters individual development and to motivate high performance. Provide them with inputs of role & responsibilities, feedback related to day to day work and facilitate on the job training.
Years of team handling experiance