Rohit Kumar
Patna
Summary
Customer service professional specializing in problem resolution and team collaboration. Demonstrated success in enhancing customer satisfaction through effective task prioritization and innovative solutions. Strong ability to address customer needs and improve service delivery.
Overview
1
1
year of professional experience
Work History
Seles
Tata Steel Ltd.
PATNA 803211
01.2025 - Current
- Enhanced team performance by contributing innovative ideas and solutions.
- Resolved customer issues efficiently, promoting high satisfaction through knowledgeable service.
- Prioritized and organized tasks to meet service goals effectively.
- Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
- Identified customer needs promptly to ensure timely assistance.
- Assisted customers with inquiries and requests, improving overall satisfaction.
- Completed daily duties accurately and efficiently, maintaining operational excellence.
Education
ITI Bihar - Fitter
St. Louis High School
Patna10-2024
Skills
- Customer service excellence
- Team collaboration
- Task prioritization
- Problem resolution
- Innovative solutions
- Service orientation
Timeline
Seles
Tata Steel Ltd.
01.2025 - Current
ITI Bihar - Fitter
St. Louis High School