ROHIT KUMAR JHA

Work History

MAX LIFE INSURANCE COMPANY LTD

SOUTH DELHI

08.2022 - 06.2023

Trained new associates in successful sales and performance strategies.
Coached sales associates in product specifications and selling techniques, significantly increasing customer satisfaction ratings.
Implemented systems and procedures to increase sales.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Built relationships with customers and community to establish long-term business growth.
Prepared sales presentations for clients showing success and credibility of products.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

AGEAS FEDERAL LIFE INSURANCE COMPANY LTD

SOUTH DELHI

10.2020 - 07.2022

Followed up with customers to check on changing needs and propose new offerings.
Kept thorough records of customer details and previous sales.
Evaluated customer desires and budgetary constraints to pick best policies.
Increased revenue by applying in-depth policy knowledge and persuasive communication skills to complete sales.
Reached out to potential clients to schedule appointments.
Upsold products to policyholders and potential new clients.
Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
Exceeded company sales goals for new policies.
Offered policy guidance and management to promote asset protection.

MAX LIFE INSURANCE COMPANY LTD

NORTH DELHI

12.2017 - 10.2020

Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Worked with AXIS BANK in Banca Channel and Operation departments to facilitate communication and deliver personalized solutions to customers.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Coordinated with teams and assisted clients in providing optimal financial advice on various insurance.
Conduct training through new material.
Designed strategies to retain present businesses and for acquiring prospective clients.
Maintained knowledge on Insurance & banking products and distribution to provide optimal service support

UNITED HEALTH GROUP

GREATER NOIDA SECTOR 144

07.2016 - 05.2017

Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Enhanced office productivity by handling high volume of callers per day.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Supported office staff and operational requirements with administrative tasks.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

CARETEL INFOTECH LTD

PUSA ROAD NEW DELHI

07.2015 - 06.2016

Informed customers about special promotions and provided detailed information for various products.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Solved problems with products and services by providing customers with technical support.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.