ROHIT KUMAR PAL
SASARAM
Summary
Professional billing expert with strong expertise in financial analysis, invoicing, and account reconciliation. Proven track record in optimizing billing processes and resolving discrepancies efficiently. Known for collaborative teamwork, adaptability, and achieving organizational goals. Skilled in medical coding, insurance claims, and ERP systems.
Overview
1
1
year of professional experience
Work History
Billing-specialist
OM LOGISTISTICS LIMITED
11.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Played key role in annual audit process by providing comprehensive billing records and explanations for variances.
- Identified opportunities for process improvement, leading to more streamlined billing operation.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
Collections Advisor
Om Logistics
11.2023 - Current
- Assisted in training new Collections Advisors, sharing industry knowledge and best practices for successful outcomes.
- Improved client payment rates by developing and implementing effective collections strategies.
- Developed customized payment plans for clients, leading to higher repayment success rates.
- Reduced outstanding debts for clients through consistent follow-up and negotiation tactics.
- Demonstrated excellent problem-solving skills when faced with challenging situations or disputes from clients.
Education
SUPPLY CHAIN MANAGEMENT - Logistics And Supply Chain Management
OM INSTITUTE OF LOGISTICS AND SUPPLY CHAIN
JAMALPUR HARYANASkills
- Billing systems and software
- Invoice processing
- Customer service
- Data entry proficiency
- Invoice generation
- Customer engagement
- Relationship building
- Collections
- Contract preparation
- Audit procedures
- Multitasking and organization
- Verbal and written communication
- Report generation
- Microsoft office
- Payment collection
- Account updating
Languages
Hindi
Advanced (C1)
English
Upper intermediate (B2)
BHOJPURI
Advanced (C1)
Timeline
Billing-specialist
OM LOGISTISTICS LIMITED
11.2023 - Current
Collections Advisor
Om Logistics
11.2023 - Current
SUPPLY CHAIN MANAGEMENT - Logistics And Supply Chain Management
OM INSTITUTE OF LOGISTICS AND SUPPLY CHAIN
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