Rohit Kumar Singh
Navi Mumbai
Summary
Dynamic professional with experience at Paisa Bazaar, excelling in data analysis and customer engagement. Proven track record of enhancing customer satisfaction through innovative solutions and effective CRM management. Adept at campaign management and committed to continuous learning, driving impactful results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Social Media Intern
Graphicality
Dhanbad
01.2025 - Current
- Collaborated with design team to create visuals that enhance brand identity.
- Coordinated with internal teams to ensure consistency across all marketing efforts.
- Monitored competitor activities on social media channels.
- Maintained up-to-date knowledge of new technologies related to social media marketing.
- Recommended changes or improvements to internal processes related to SEO workflows.
- Provided recommendations for improving user experience based on usability testing findings.
- Advised customers on best practices for using digital platforms such as Google Ads or Facebook Ads.
Administrative Data Coordinator
Paisa Bazaar
Gurugram
10.2022 - 12.2024
- Developed creative solutions to exceed customer satisfaction metrics consistently. Collaborated with diverse co-worker's to achieve product and service-related goals. Managed CRM contact lists and executed targeted mailing campaigns effectively. Updated databases regularly to ensure accuracy and currency of information.
Education
Bachelor of Arts -
Rajganj Degree College
Rajganj06-2023
Skills
- Data analysis
- Customer engagement
- Campaign management
- CRM management
- Data entry
- Microsoft Excel
- Social media marketing
- Customer service
- Problem solving
- Time management
- Continuous learning attitude
- Email and telephone communication
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Timeline
Social Media Intern
Graphicality
01.2025 - Current
Administrative Data Coordinator
Paisa Bazaar
10.2022 - 12.2024
Bachelor of Arts -
Rajganj Degree College
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