Rohit Kumar Singh
Bokaro Steel City , Jharkhand
Summary
Being Currently in the SRE team, Managing the incident and network troubleshooting for U.S. client CSC. Expertise in ELK stack ,ensuring high system uptime and performance.
Being into Observability & Monitoring for 5 years, I have worked majorly with the Banking Client SBI and ICICI in Networks & Infra Monitoring. Also did Network Observability for U.K. client Eurostar.
Overview
5
5
years of professional experience
Work History
Technical Associate (SRE)
Evoke Technologies
Hyderabad
06.2025 - Current
- Implementing Observability Monitoring, Alerting, and Dashboards through ELK tool for infrastructure & Networks.
- Maintaining and Enforcing SLAs and alerts across the infrastructure.
- Priority P1,P2,P3 severity wise Incident detection and its resolution through Servicenow within stipulated time as per CLS client requirement.
- Ensures system uptime , performance, and resilience by designing and adjusting monitoring solutions, collaborating with cross-functional teams like Network Team, application Team, DB Team.
- Troubleshooting latency,throughput & device level issues.
Technical Analyst (NOC)
Hexaware Technologies
Navi Mumbai
04.2024 - 03.2025
- Upgraded ELK Stack from version 8.13.1 to 8.15.1
- Created Logstash Pipelines for different Network device types, based on SNMP versions & ICMP based monitoring.
- For Alerts , Created Watchers by applying DSL query, Mapped templates for the Index fields & its data types.
- Managed incidents through Servicenow & Network alerts in ELK .
- Created alert rules in ELK and conducted health checks for infra and network devices, ensuring system uptime for U.K. client Eurostar.
- Monitored and analyzed network and infra logs in Elasticsearch to resolve observability issues.
Solution Engineer ( NOC)
Vunet Systems
Bengaluru
03.2021 - 04.2024
- Managed & Did Complete DR(Disaster Recovery) Setup of the Elasticsearch Cluster for SBI(State Bank Of India).
- Executed Elasticsearch cluster setup for ICICI Bank to improve network monitoring and infrastructure observability.
- Used Kafka for AI/ML based Network monitoring for SBI Critical Branches & Datacenters.
- Created Logstash Pipelines for different Network device types, based on SNMP versions & ICMP based monitoring.
- Mapped index field templates and defined data types to enhance data organization and retrieval.
- Managed incidents through Servicenow while troubleshooting network logs and monitoring infrastructure and networks.
Education
B.Tech in C.S.E - (Computer Science & Engineering) with 7.76 CGPA
Chaibasa Engineering College
Jharkhand07-2018
Skills
- ELK stack observability
- Elasticsearch cluster management
- Upgrading ELK version
- Dashboard monitoring
- Servicenow incident management
- Network troubleshooting
- On-prem (Vsphere) & Cloud(AWS)
- Linux
Timeline
Technical Associate (SRE)
Evoke Technologies
06.2025 - Current
Technical Analyst (NOC)
Hexaware Technologies
04.2024 - 03.2025
Solution Engineer ( NOC)
Vunet Systems
03.2021 - 04.2024
B.Tech in C.S.E - (Computer Science & Engineering) with 7.76 CGPA
Chaibasa Engineering College