ROHITKUMAR V. Patel
Vasco da Gama,GA
Summary
Hospitality professional with comprehensive experience in managing front desk operations and delivering exceptional guest services. Known for effective problem solving and maintaining high standards in fast-paced environment. Proven ability to collaborate with team members to achieve operational goals and adapt to dynamic needs.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Front Office Shift Leader
Citymax hotel burdubai
11.2020 - 07.2024
Front Office Associate
Citymax Hotel burdubai
02.2019 - 05.2020
Front Office associate
Planet Hollywood Beach Resort Goa
06.2015 - 06.2018
Front Office Associate (Pre Opening)
Planet Hollywood Beach Resort Goa
12.2014 - 05.2015
- Joined as a Pre-opening Team. (6Months)
Industrial Training
PARK HYATT GOA RESORT & SPA
10.2011 - 02.2012
- 1. HOUSEKEEPING
- 2. FOOD PRODUCTIONS
- 3. FOOD & BEVERAGE SERVICE
- 4. FRONT OFFICE
Education
Bachelor of Hotel Management & catering technology -
Bharati Vidyapeeth Deemed University
05.2014
Hotel Management & Catering Technology - undefined
Agnel Institute of food crafts and culinary Sciences
04.2013
High School - undefined
St. Andrews Higher secondary school
03.2010
School - undefined
Murgaon High School
03.2008
Skills
Complaint handling
Cash handling expertise
Reservation management
Staff training and development
Concierge services
Shift scheduling
Guest check-in and check-out
Room assignment
Customer service
Exceptional communication
Teamwork and collaboration
Problem-solving abilities
Team leadership
Multitasking
Excellent communication
Decision-making
Self motivation
Staff management
Attention to detail
Strategic planning
Interests
Gaming, Music, Movies
Accomplishments
- Planet Hollywood Beach Resort Goa.
- 1. Recieved "Wow Certificate" (FEB 2016)
- 2. Recieved "Wow Certificate" (March 2017)
- 3. Recieved "Department star of the Month" (August 2016)
- 4. Recieved "Department star of the Month" (FEB 2018)
- Citymax Hotel Burdubai.
- 1. Delighter of the Month (April 2019)
- 2. Certificate of Appreciation
- 3. Certificate of Appreciation
Timeline
Front Office Shift Leader
Citymax hotel burdubai
11.2020 - 07.2024
Front Office Associate
Citymax Hotel burdubai
02.2019 - 05.2020
Front Office associate
Planet Hollywood Beach Resort Goa
06.2015 - 06.2018
Front Office Associate (Pre Opening)
Planet Hollywood Beach Resort Goa
12.2014 - 05.2015
Industrial Training
PARK HYATT GOA RESORT & SPA
10.2011 - 02.2012
Hotel Management & Catering Technology - undefined
Agnel Institute of food crafts and culinary Sciences
High School - undefined
St. Andrews Higher secondary school
School - undefined
Murgaon High School
Bachelor of Hotel Management & catering technology -
Bharati Vidyapeeth Deemed University