Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rohit Sanjai Arokiaraj

PRACTICE MANAGER – SOFTWARE QUALITY ASSURANCE. CSM,CSPO, SaFe Agile
Banglore

Summary

Knowledgeable Practice Manager offering more than 2 years of experience managing large-scale traditional Waterfall and Scrum projects. Well-versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget. 16+ years of experience supporting delivery of high-calibre ERP products through meticulous testing and troubleshooting. Proven leadership skills with unmatched coordination and analytical skills. Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. Meticulous Quality Control Analyst proficient in ERP and Oil & Gas Industry product testing. Bringing unmatched technical troubleshooting and data interpretation skills developed over 9 years of experience.

Overview

17
17
years of professional experience
3
3
Certification

Work History

Practice Manager

Coextrix Technologies Pvt Ltd
Bengaluru
01.2012 - Current
  • Delivered on 10 - years Enterprise System
  • Leading Team of twenty-one members on Various project including development efforts
  • Coached 15+ teams to higher levels of maturity by improving their process and ensuring team adhered to Scrum framework
  • Facilitated discussion, decision making, and conflict resolution across four cross-functional teams
  • Used Agile methods and processes to coach product owners through complex problem-solving and solution strategies
  • Ensured user stories were 100% ordered, defined, and ready to be picked by team
  • Found complex impediments and assisted 5+ teams in finding path to deliver on their sprint commitments
  • Interfaced with three product owners on active basis to manage product backlog and sprint activities
  • Tracked and communicated projects' progress to stakeholders and management staff
  • Preparing Effort Estimation (DEV & QA) and Test Plan
  • Preparing Daily, Weekly and Monthly Status Reports and sending it to Clients
  • Point of contact for on-site team with respect to progress, queries and any other information related to project status
  • Handling interactions between Mansfield BA and Mansfield customers on requirement gathering
  • Working as bridge between Veri-Fuel and Mansfield on D1 Integration project
  • SME from Mansfield to co-ordinate with Veri-Fuel team on finding gaps on integration
  • Communicating with business end users for clarifications and for gathering sample data for test environment setup
  • Preparing user guide to help end user in understanding application flow
  • Working with Automation team to create regression suite for various application using TELERIK Test studio
  • Project Management Roles:
  • Daily review meeting to monitor UAT task completion and defect resolution status
  • Coordinate with System Integrators (MOC business users) for issues encountered in Order Processing, analyze their root cause, assign issue to relevant owner, follow up with vendors for solution at expected release date in UAT environment, coordinate with testers to test developed fixes and configuration changes in TEST environment, get approval from Change Control Board so that successfully tested fixes and changes can be promoted to production environment
  • Manage Test Plans in MTM & TFS (Testing & Defect management tool)
  • Regular meetings with Business Analysts to specifically ensure that CSR, Billing and Tax operations are evaluated by business uses thoroughly in ERP Solution during UAT
  • Led team of 12 and completed designing of CCATs and testing of 80 + SSRS Reports

Senior QA Engineer

TEKSystems
Bengaluru
12.2010 - 01.2012
  • Lead 5 member Team on Google project
  • Delivered complete solution package for Google translation engine and Advanced search
  • Preparing Effort Estimation and Test Plan
  • Providing UAT support (Training business user in training and supporting users during UAT)
  • Preparing case study document for upcoming projects
  • Performing internal Quality Auditing
  • Created test cases and test scripts to support cohesive team approach to product development
  • Preparing Daily, Weekly and Monthly Status Reports and sending it to Manager
  • Point of contact for on-site team with respect to progress, queries, and any other information
  • Performing Functional, Integration, Regression, Ad Hoc, GUI and Sanity Testing
  • Preparing Project Metrics for various internal projects
  • Trained and guided onsite and offshore team members in quality assurance standards, policies, and procedures
  • Proposed development and testing improvements to positively affect usability, function, and performance
  • Supported product managers and development teams across all phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment
  • Contributed to root cause analysis to find core reason for failures and errors
  • Supported quality team members during corrective action updates
  • Took part in employee performance reviews and offered suggestions to management
  • Built strong rapport with team members, management, and clients to help efficiency and productivity.

Senior Software Test Engineer

Talisma Corporation Pvt Ltd
Bengaluru
03.2009 - 12.2010
  • Led 3 member team on new Lead management module built for education vertical under Campus Management
  • Played key role is completing education vertical implementation on Talisma CRM application to support Campus Management Enterprise solution integration for Lead generations
  • Analyzed detailed business requirements to develop testing strategies, reduce risks of system outages and find system defects
  • Preparing Effort Estimation and Test Plan
  • Tested functionality, Integration, and compliance of each product against design specifications to support strong development standards and high customer satisfaction
  • Providing UAT support (Training business user in training and supporting users during UAT)
  • Preparing case study document for upcoming projects
  • Educated and consulted with users to broaden awareness and keep adherence to standards, procedures, and quality control activities
  • Preparing Test Scenarios, Test Documents and Finalizing Test-data for performing Integration testing
  • Documented, triaged, and managed defects in Product and collaborated with developers to help prompt resolutions
  • Preparing Daily, Weekly and Monthly Status Reports and sending it to Manager
  • Point of contact for on-site team with respect to progress, queries, and any other information
  • Preparing Project Metrics for various internal projects
  • Tracking internal trainings of new resource

Senior Quality Analyst

Symcon Global Technologies
Bengaluru
07.2007 - 02.2009
  • Lead 3 member in PCC-CNET integration project and drove it to conclusion
  • Instrumental in delivering integrated system for PCC-CNET PIM from business layer into application layer through matching algorithms
  • Accountable for delivery of unit & Functional-tested subsystem as per iteration plans
  • Preparing USE Case for Usability Modules
  • Preparing Test plan and Effort estimation for new features/Enhancements
  • Preparing Test Scenarios and Finalizing Test-data for performing Integration testing
  • Testing Build Releases before delivering to Clients
  • Coordinating with Development Team in closing Issues received from On-Site Team

SENIOR QUALITY ASSURANCE

Quantum Business Solutions
Bengaluru
03.2006 - 07.2007
  • Generated Test Cases to assess functionality and user interface Based on Change request specification
  • Performing Functional Testing, Integration & Surface, and Failure/Bug Reporting
  • Performing Sanity Testing of Application during Demo Process
  • Execution & Debugging of Test Cases and preparing test reports
  • Bug Report Generation, supporting version control using Visual Source Safe (VSS)
  • Preparing Daily Test Analysis Report, Weekly Report & Monthly Reports
  • Was part of Effort Estimation & Internal Quality Audit team
  • Audited close to 25 project metrics as part of audit reporting
  • Led projects and analyzed data to identify opportunities for improvement
  • Identified issues, analyzed information and provided solutions to problems
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Education

MCA - Computer Applications

PSNA College of Engineering And Technology
Dindigul, TN

B.SC - Computer Science

Vidya Sagar College of Arts And Science
Coimbatore, TN

Skills

  • Agile Framework – Scrum
  • SAFE Agilist
  • CSM Certified
  • Agile Methodologies
  • Business Process Improvement
  • Software Quality (SQA/SQC)
  • Test Management Tool
  • Change Management
  • Workgroup Manager
  • Project Scope, Planning, & Prioritizing
  • Resource Requirements & Management
  • Scheduling, Organizing, & Time Management
  • Project Requirements Gathering & Analysis
  • Oral & Written Communication Skills
  • Milestone Development & Deliverables Tracking
  • Team Leadership & Cross-Functional Team Collaboration
  • Best Practices in Project Management Methodology
  • Analytical Thinking, Problem Solving, & Attention to Detail

Certification

  • Certified CSM, Scrum Alliance - [2018-24]
  • Certified SAFe Agilist – [2022-23]
  • Certified Scrum Product Owner (CSPO) – [2022-2024]

Timeline

Practice Manager

Coextrix Technologies Pvt Ltd
01.2012 - Current

Senior QA Engineer

TEKSystems
12.2010 - 01.2012

Senior Software Test Engineer

Talisma Corporation Pvt Ltd
03.2009 - 12.2010

Senior Quality Analyst

Symcon Global Technologies
07.2007 - 02.2009

SENIOR QUALITY ASSURANCE

Quantum Business Solutions
03.2006 - 07.2007

MCA - Computer Applications

PSNA College of Engineering And Technology

B.SC - Computer Science

Vidya Sagar College of Arts And Science

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Rohit Sanjai ArokiarajPRACTICE MANAGER – SOFTWARE QUALITY ASSURANCE. CSM,CSPO, SaFe Agile