ROJA ARMUGAM
Unit Sales Manager
Bengaluru,KA
Summary
Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
Work History
Sales Executive
PAVAN HYUNDAI
BANGALORE, Karnataka
10.2016 - 03.2018
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Branch Relationship Officer
Aditya Birla Sunlife Insurance Company Limited
BANGALORE, Karnataka
03.2018 - 03.2020
- Responded to customer calls within hours to swiftly resolve issues and answer questions.
- Upsold additional products and services after identifying customer needs and requirements.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Executive Relationship Officer
Canara Hsbc Obc Life Insurance Company Limited
BANGALORE, Karnataka
05.2020 - Current
- Worked with Fixed Deposit departments to facilitate communication and deliver personalized solutions to customers.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Networked with business leaders and executives to identify clientele within local community.
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
Unit Sales Manager
ICICI Lombard General Insurance Co
Bengaluru, KA
08.2022 - Current
- Established and cultivated solid business relationships with new or existing customers.
- Managed over 40% sales business in month
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Used Microsoft Word and other software tools to create documents and other communications.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Carried out day-to-day duties accurately and efficiently.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelors of Commerce - Accounting
Dayanand Sagar Institution
Bangalore 05.2013 - 06.2016
Skills
Investment and Wealth Planning
Financial planning processes
Service support
Customer portfolio management
Banking
New business generation
Client Relationships
Relationship Building And Management
Business planning
Quote information
Certification
Certified Persistency Warrior Contest, Canara Hsbc Obc Life Insurance Company Limited- 1st Aug' 2020- 31st Aug' 2020
Timeline
Unit Sales Manager
ICICI Lombard General Insurance Co
08.2022 - Current
Certified Persistency Warrior Contest, Canara Hsbc Obc Life Insurance Company Limited- 1st Aug' 2020- 31st Aug' 2020
08-2021
Executive Relationship Officer
Canara Hsbc Obc Life Insurance Company Limited
05.2020 - Current
Senior Branch Relationship Officer
Aditya Birla Sunlife Insurance Company Limited
03.2018 - 03.2020
Sales Executive
PAVAN HYUNDAI
10.2016 - 03.2018
Bachelors of Commerce - Accounting
Dayanand Sagar Institution
05.2013 - 06.2016